Bartender On call

Rivers Casino Des Plaines; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading casino as a Bartender On Call, where you'll mix and serve beverages while ensuring exceptional guest service. Engage with guests, manage orders, and maintain a clean bar area in a fast-paced environment. Ideal for those with a passion for hospitality and a positive attitude. Flexible shifts available.

Qualifications

• Must be 18 years of age or older.
• Three or more years of related experience preferred.

Responsibilities

• Greet guests and take drink/food orders.
• Inspect guest identification for legal age.
• Monitor guest alcohol consumption.

Skills

Customer Service

Positive Attitude

Education

High School Diploma

Tools

Beverage Order Processing Systems

Job description

Join to apply for the Bartender On Call role at Rivers Casino Des Plaines.

Summary: Mixes and serves beverages for customers according to established guest service standards.

Engagement Expectations

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy, and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions

• Greet guests immediately.
• Take drink and/or food orders from customers or beverage servers.
• Inspect guest identification to ensure guest meets legal age limit for alcohol possession/consumption.
• Monitor guest alcohol consumption and act according to established alcohol awareness program guidelines.
• Collect payment and follow cash handling procedures.
• Order or requisition liquors and supplies.
• Wash glasses.
• Maintain a clean and sanitary bar area.
• Resolve guest complaints.
• Perform all other duties as assigned.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Three or more years of related experience preferred.
• Must be available to work flexible shifts, weekends, and holidays.
• Knowledge of beverage order processing systems.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands

• Regularly required to see, talk or hear; stand; use hands to finger, handle, or feel; reach with hands and arms.
• Frequently required to walk; stoop, kneel, or crouch.
• Ability to count.
• Must occasionally lift and/or move up to 25 pounds.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast-paced work conditions.
• Ability to work in a noisy and smoky environment.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Restaurants