Bartender ll

Briggs Management; Philadelphia (Philadelphia County); On-site; USD 36,000 - 54,000; Full time

Job summary

Fat Tuesday is seeking a Bartender II to lead shifts, ensure top-quality beverages, and deliver outstanding guest service while maintaining a fast, fun, on-brand environment.

The role involves coaching staff, enforcing policies, controlling costs, and sustaining a clean, safe operation to drive sales and guest loyalty on every shift.

Qualifications

• Leadership and team coaching abilities.
• Customer service mindset with guest-focused approach.
• Ability to mentor staff and drive shift performance.

Responsibilities

• Lead the team during assigned shifts to deliver beverage quality and guest service.
• Coach and develop crew members and team leaders, ensuring accountability.
• Ensure compliance with policies, safety, and security procedures.
• Drive sales growth and assist in meeting budgeted goals.
• Maintain cleanliness, maintenance, and security standards onsite.
• Support inventory control and proper cash handling.

Skills

Leadership

Coaching

Team Development

Guest Service

Job description

At Fat Tuesday, leadership starts with you! As a Bartender II, you play a key role in driving exceptional product quality, outstanding guest service, and strong shift-level performance — all while keeping the vibe fun, fast, and on brand. This position is ideal for a high-performing bartender who’s ready to mentor others and help drive sales and operational excellence during every shift.

POSITION SUMMARY

• The Bartender II is responsible for leading the team during assigned shifts to deliver exceptional beverage quality, guest service, and operational execution.
• This role supports management by coaching and developing team members, ensuring compliance with company policies and procedures, controlling costs, and maintaining a clean, safe, and efficient environment.
• Senior Lead Bartenders lead by example, communicate expectations clearly, and help create a positive, high-energy experience for both guests and team members.

KEY RESPONSIBILITIES

Leadership & Team Development

• Train, coach, and develop crew members and team leaders
• Delegate tasks effectively and provide follow-up to ensure completion
• Ensure team members are accountable for performance, providing coaching as needed
• Communicate goals clearly through location communication boards and team chats
• Recognize and reinforce positive performance and contributions
• Educate team members and enforce labor laws, safety, and security procedures

Guest Experience

• Ensure fast, friendly, accurate, and engaging hospitality at all times
• Address guest concerns promptly and professionally
• Support continuous improvement in Floater Dollars and Sales Targets
• Measure guest satisfaction and assist in executing plans to improve loyalty and repeat visits
• Ensure consistent execution of product quality standards
• Maintain restaurant cleanliness, maintenance, and security standards
• Assist in driving sales growth and achieving budgeted sales goals
• Support initiatives to increase comparable sales
• Assist in controlling cost of goods, inventory accuracy, and variances
• Support the MUM (Multi-Unit Manager) with ordering and inventory as needed
• Ensure sufficient product availability to support successful operations
• Support proper cash handling and deposit procedures