Bartender II - Part-Time

Plainridge Park Casino; Plainville (MA); On-site; USD 9,274 - 13,208; Part time

Job summary

Plainridge Park Casino is seeking a Bartender to deliver exceptional guest service by preparing drinks accurately and quickly. The role demands maintaining cleanliness and proper stocking of the workstation while operating a cash register efficiently.

Successful candidates will have excellent customer service skills, the ability to handle cash sales, and knowledge of cocktail ingredients. The starting salary is $8.16 per hour, plus tips and gratuities. Must be available to work various shifts, including nights and weekends.

Qualifications

• Must be 21 years of age.
• Read, write legibly, understand, and speak English.
• Ability to work nights, weekends, holidays, and overtime.
• Must meet professional appearance standards.

Responsibilities

• Prepare and serve drink orders accurately and professionally.
• Maintain clean and stocked workstation.
• Operate cash register and account for all sales.
• Promote property events and programs.

Skills

Customer service

Communication

Cocktail preparation

Cash handling

Education

High school diploma or equivalent

Tools

Cash register/Micros POS System

Job description

We’re seeking a Bartender to provide exceptional guest service and maintain property standards.

Responsibilities

• 70% Guest Service
  • Prepares and pours drink orders with proper portions and ingredients according to recipes, communicates well with other team members, and presents drinks to guests or team members as required.
  • Provides fast, friendly, professional service to guests, using their names, and team members (e.g., 2 minute or less production cycle for 15 drink tray).
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events as requested.
  • Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
  • Team player that serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
  • Resolves service problems and monitors guest consumption of alcohol using guidelines provided in TiPS alcohol awareness training and notifies management as needed according to guidelines.
• 20% Property Knowledge
  • Operates a cash register/Micros POS System, rings the proper amount into the register and gives the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
  • Bartenders are knowledgeable about property events and programs and inform guests as needed.
  • Maintains knowledge of beverage program, venue offerings, pricing, etc. to provide consistent service.
• 10% Other
  • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
  • Preps for shifts using guidance of prep lists and management direction as required.
  • Any job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel.

Qualifications

• Must be 21 years of age.
• High school diploma or equivalent.
• Read, write legibly, understand, and speak English.
• Excellent customer service/communication skills.
• Count money and change correctly.
• Knows cocktail ingredients and proper mixing and pouring techniques.
• Available to work required schedule which may include nights, weekends, holidays, overtime, etc. as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be physically mobile with reasonable accommodation.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second‑hand smoke, noise, bright lights.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Equal Opportunity Employer

Starting Salary

$8.16 per hour, plus tips and gratuities