Bartender - HRC Los Angeles

Hard Rock Cafe; San Jose (CA); On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Cafe is seeking a Bartender to deliver authentic, high-energy hospitality and top-notch customer service at our bar. You will craft drinks to spec, handle payments, maintain bar stock, and ensure a clean, safe, and lively bar environment that enhances the guest experience.

Requirements include at least 2 years of high-volume bartending experience, adherence to responsible alcohol service, and familiarity with food safety practices.

Qualifications

• 2+ years of high-volume bartending experience required.
• Some U.S. states require a food safety certification before serving food or alcohol (California law may require a food handlers card).
• Follows all food safety and sanitation procedures.

Responsibilities

• Make drinks to specification and demonstrate responsible alcohol service.
• Serve food and handle cash and other forms of payment.
• Use a POS system for sales transactions and maintain accurate cash drawers.
• Check IDs for guests who appear under 30 years old.
• Maintain bar stock, labeling, dating and refrigeration of items.
• Set up and close the bar, clean and organize work areas.
• Provide hospitality to create memorable guest experiences.

Skills

Stay calm under pressure

Organization

Positive attitude

Education

High School diploma or GED

Job description

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

HARD ROCK INTERNATIONAL JOB DESCRIPTION: BARTENDER

Authentic Experiences That Rock

HARD ROCK INTERNATIONAL

LOCATION:

Hard Rock Cafe

Position Title:

Bartender

Reports To:

Department Manager and/or General Manager

Direct Reports:

None

Date Created:

2/1/2016

Flsa Status:

Hourly - Overtime Non-Exempt

Position Summary

The Bartender is the stepping stone… the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision‑maker, memorabilia curator and musician (at heart).

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s – for guests who appear to be under 30 years old.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars – through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politely.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”
• This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

HARD ROCK INTERNATIONAL JOB DESCRIPTION: BARTENDER

Authentic Experiences That Rock

HARD ROCK INTERNATIONAL

Requirements

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• High School diploma or GED equivalent.
• 2 plus years of high volume bartending experience is required.
• In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this).

Skills

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand‑eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Additional Requirements

• Must be at least 19 years old to be employed.
• In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements.
• Follows all food safety & sanitation procedures.
• Practicing all general safety standards.
• Performing duties which require bending & reaching.
• Maintaining a well‑groomed appearance (“having a plan”).
• Following all uniform guidelines.
• Practicing all safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC’s 5 core Values and Mission Statement.

GENERAL SIGN OFF

The employee is expected to adhere to all company policies and to act as a role model.

Pay Range:

I have read and understand this job description.

Pay Range: $2 - $25