Bartender-Hourly

Phoenix American Hospitality; Charlotte (NC); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

Medical, Vision and Dental Coverage

Paid Time Off

401k Retirement Plan

Employee Incentive Program

Job summary

Phoenix American Hospitality in Charlotte, North Carolina is seeking a Bartender for their establishment. This hourly position requires delivering exceptional customer service while preparing and serving drinks responsibly. Candidates should have prior bartending or customer service experience, a knowledge of drink recipes, and strong communication skills. Responsibilities include ensuring a clean bar area, verifying customers' ages, and managing transactions. The role offers various benefits including medical coverage, paid time off, and a retirement plan.

Qualifications

• Must be of legal age to serve alcohol in North Carolina.
• Previous bartending or customer service experience required.
• Knowledge of drink recipes and bar equipment essential.

Responsibilities

• Prepare and serve beverages according to recipes.
• Greet customers and take drink orders.
• Maintain cleanliness of the bar area.
• Verify customer age and comply with alcohol service laws.
• Handle cash and credit transactions.

Skills

Communication skills

Physical stamina

Knowledge of drink recipes

Customer service experience

Dexterity

Tools

Point-of-sale systems

Job description

PAH Management is an equal opportunity employer.

Creating Value for our Investors by maximizing profitability, building a resilient Culture, and Developing Impactful Teams!

Our benefits include:

• Medical, Vision and Dental Coverage
• Short Term and Long-Term Disability
• Term Life and AD&D Insurance
• Voluntary Life for self, spouse and child
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
• Employee Incentive Program
• Educational Reimbursement
• Manager in Training Program

About the Role

The Bartender-Hourly position is essential in delivering an exceptional guest experience within the accommodation and food services industry. This role involves preparing and serving a wide variety of beverages, including cocktails, beer, and wine, while maintaining a clean and organized bar area. The bartender will engage with customers in a friendly and professional manner, ensuring their needs are met promptly and accurately. Additionally, the role requires adherence to all safety, sanitation, and alcohol service regulations to promote a safe environment for both guests and staff. Ultimately, the bartender contributes to the establishment’s reputation by providing high-quality service that encourages repeat business and positive word-of-mouth.

Minimum Qualifications

• Legal age to serve alcohol in the state of employment.
• Previous experience as a bartender or in a customer service role within the food and beverage industry.
• Basic knowledge of drink recipes and bar equipment.
• Ability to stand for extended periods and perform physically demanding tasks.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Certification in responsible alcohol service (e.g., TIPS, ServSafe Alcohol).
• Experience working in a fast-paced bar or restaurant environment.
• Knowledge of craft cocktails and mixology techniques.
• Ability to multitask effectively during high-volume service times.
• Familiarity with point-of-sale (POS) systems and cash handling procedures.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes and customer preferences.
• Greet and interact with customers, taking drink orders and providing recommendations when appropriate.
• Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning glassware and utensils.
• Check identification to verify legal drinking age and comply with all local and state alcohol service laws.
• Handle cash and credit transactions accurately and efficiently using point-of-sale systems.
• Monitor customer behavior to ensure responsible alcohol consumption and intervene when necessary.
• Collaborate with other staff members to ensure smooth service during busy periods and special events.

Skills

The required skills enable the bartender to efficiently prepare and serve beverages while maintaining excellent customer interactions, ensuring a welcoming atmosphere. Communication skills are vital for understanding customer preferences and providing recommendations, as well as for collaborating with team members. Physical stamina and dexterity are necessary to manage the demands of standing, lifting, and handling bar tools throughout shifts. Preferred skills such as knowledge of mixology and certification in responsible alcohol service enhance the bartender’s ability to deliver creative and safe beverage options. Proficiency with POS systems and multitasking ensures smooth transaction processing and service flow during busy periods.