Bartender - Hilton Cleveland Downtown

Hilton; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Hilton Cleveland Downtown is hiring a Bartender to enhance the guest experience by preparing and serving beverages. The ideal candidate will possess strong customer service skills and have a detail-oriented approach, contributing to a vibrant team culture. As part of Hilton's commitment to employee well-being, expect significant benefits, including flexible shifts and comprehensive health insurance.

Benefits

Go Hilton travel program: 100 nights of discounted travel

Access to pay when needed through DailyPay

Employee stock purchase program (15% discount)

Maternity and parental leave

Debt-Free Education programs

Flexible shifts and days off

Comprehensive Health Insurance for you and your family

Mental health resources including free counseling

Best-in-Class Paid Time Off (PTO)

401K plan with company match

Qualifications

• Energetic individual with a positive approach to hospitality.
• Previous experience in a time-sensitive atmosphere.
• Knowledge of beverage preparation and service.

Responsibilities

• Prepare and serve beverages and food to guests.
• Greet guests and respond to inquiries in a timely manner.
• Mix drinks following recipe standards.
• Handle payments accurately using point-of-sale systems.
• Maintain the bar and ensure product quality.

Skills

Customer Service

Attention to Detail

Responsiveness

Beverage Preparation

Job description

The Hilton Cleveland Downtown is looking for a Bartender to join our team!

Check us out:Hilton Cleveland

We are seeking an energetic individual who is career driven, with a positive approach to hospitality.

This is a dual responsibility position that will be responsible for servicing our Room Service guests and assisting the F&B team as a Server Assistant.

As the ideal candidate, you will:

• Have a solidified knowledge of customer service
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere
• Have previous knowledge of beverage preparation and service

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture.We are excited to provide you with the experience and knowledge that will continue to excel your career!

...Interested? Apply to join our team today!

What will I be doing?

As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
• Mix and garnish beverages according to recipe and portion control standards
• Present and serve beverages to guests
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
• Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
• Cut, store and ensure product quality of all beverage-related perishables
• Respond professionally to inebriated guests, as needed

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!