TITLE
BARTENDER – BLACK POINT INN
DEPARTMENT
FOOD & BEVERAGE
REPORTS TO
FOOD & BEVERAGEMANAGER/RESTAURANT MANAGER/DINING ROOM MANAGER
DEPARTMENT
RESTAURANT
REPORTS TO
FOOD & BEVERAGE MANAGER
LOCATION:
BLACK POINT INN, SCARBOROUGH, ME
HOURS:
Part Time / Full Time / Events
COMPENSATION:
$13 per hour
SEASONAL POSITION:
End ofOctober
JOB SUMMARY
Working as a member of our Food &Beverage Team, ensure that guests have an enjoyable experience by providingquality customer service, while mixing and responsibly serving of alcoholic andnon-alcoholic beverages, accurately processing and collecting payment, andstocking and cleaning of our licensed premise. Work closely withrestaurant management, kitchen staff and food & beverage personnel to helpguarantee our guests a food & beverage experience which exceeds theirexpectations.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Maintain a neat and professionalappearance with a properly cleaned uniform.
- Be sure the bar is correctly set up andfully stocked before shift begins and that bar is properly cleaned and closedat end of shift according to property specifications. Assist with ongoingbar inventory keeping track of wines, beers, liquors and other supplies.
- Greet guests warmly, politely and in atimely manner. Speak to guests with enthusiasm.
- Be prepared to answer questions aboutbeverage service and beverage menu, including liquors, beers, wines, andnon-alcoholic choices. Recognize opportunities to up-sell whereappropriate.
- Understand State of Maine regulatoryresponsibilities regarding service of alcoholic beverages.
- Mix and serve alcoholic and non-alcoholicbeverages to guests according to property specifications, courteously andefficiently. Avoid over pours and spillage.
- Complete affidavit required by the MaineDepartment of Public Safety Liquor Licensing and Inspection Division confirmingeligibility to sell liquor.
- Understand order taking systems to beable to clearly, accurately and quickly convey guest orders using computer ormanual systems.
- Deliver beverages in an efficient mannerfollowing appropriate beverage service techniques. Ensure that drinks arepresented to guests as ordered and according to restaurant qualitystandards. Clear tables of drinks and dishes as required. Cleanglassware, barware, and dishes using mechanical or manual methods.
- Work with Servers and Bussers to ensurethat guest’s needs are continually met. Help to educate other members ofthe Food & Beverage Team on beverages available and service techniques
- Assist guests with any needs, correctionsor additional items desired during service.
- Prepare and present customer bills.Correctly understand all payment methods accepted, how to process payment, makechange, and open/close cash drawer, if required.
- Understand reporting requirements fortips.
- Ability to safely operate restaurantequipment including, but not limited to coffee makers, refrigeration, juicemachines, ice machines, ice crusher, point of sale systems, etc.
- Handle and communicate special orders andguest complaints in a professional manner.
- Participate in set up, execution, andcleanup of banquet functions as outlined in Banquet Event Orders/Event Sheetsand as directed by Sales & Catering Manager/Dining Room Manager.
- Maintain bar service area cleanliness aswell as personal cleanliness and sanitation standards as required by the MaineDepartment of Health and Human Services and OSHA, as well as generalmaintenance and upkeep of the licensed premises.
- Know who to notify in case of brokenequipment or unsafe/unsanitary conditions.
- Must be able to manuallyhandle/lift/carry product up to 60 pounds between knee and shoulders.
- Must have bilateral fine manipulation ofboth hands which may be repetitive for entire shift.
- Must be vertically mobile working inlimited space for entire shift.
- Protect the assets of this property andMigis Hotel Group.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the UnitedStates of America.
- Must be at least 18 years of age.
- Previous beverage service work preferred,but not always required.
- Ability to communicate in English, bothorally and written, with guests and employees, some of whom will require highlevels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions,as well as written menus, recipes, labels on foods and chemicals, and otherworkplace safety signage.
- Active listening and observationskills.
- Knowledge of common food allergies andunderstanding of cross-contamination issues.
- Outgoing personality, with good oralcomprehension, expression, and speech clarity.
- Ability to work under pressure and dealwith stressful situations during busy periods.
ABILITIES REQUIRED:
- Frequent walking, bending, balancing,stooping, reaching, pushing, lifting, manual dexterity and repetitivemotions. May require the ability to work on uneven outdoor surfaces.
- Occasional stair climbing.
- Working in extreme temperatures andconditions both indoors and out.
- Schedule varies according to operationalneeds; may include early mornings, evenings, weekends, holidays, andsplit-shifts.
- Frequent handwashing.
- Hazards include but are not limited tocuts from knives or wine openers, burns, lifting injuries slips, andtripping.
DISCLAIMER
The above statementsare intended to describe the general nature and level of work being performedby people assigned to this classification. They are not to be construedas an exhaustive list of all responsibilities, duties, and skills required or personnel so classified. All persons may be required to perform dutiesoutside of their normal responsibilities from time to time, as needed.