Bartender

Ontario Trillium Foundation; Woodcrest (MD); On-site; USD 21,000 - 34,000; Full time

Job summary

Hook & Reel is seeking a bartender to join a fast-paced, high-energy team focused on delivering outstanding guest experiences. You will greet guests, answer questions about the menu, and craft both alcoholic and non-alcoholic drinks with consistent quality.

The role emphasizes strong communication, the ability to work under pressure, and teamwork in a lively dining environment, including evenings, weekends, and holidays.

Qualifications

• 1+ years of bartending experience.
• Valid State-Mandated Food Handlers Certification.
• Valid State-Mandated Alcohol Handlers Certification.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Experience with POS systems preferred.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Answer questions regarding the menu and Hook & Reel brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Consistently create drinks to ensure consistent quality of both alcoholic and non-alcoholic beverages.
• Assist with side work and opening/closing tasks.
• Clean and organize the bar to keep sightlines clear.
• Ensure guest satisfaction by providing quality service and checking in during dining.
• Inform management of special requests or guest concerns.
• Maintain a positive, energetic, hospitality-focused attitude.
• Multi-task between bar and dining room orders.
• Demonstrate knowledge of classic cocktails to properly execute orders.
• Be a team player and assist others as needed.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Skills

Bartending

Communication

POS systems

Guest service

Tools

POS systems

Job description

Join Hook & Reel, one of the most established Cajun Seafood restaurant brands in the U.S! Inspired by the fiery flavors of Cajun home cooking, Hook & Reel is redefining the scene by bringing the backyard boil traditions to your table with a little extra flair. It’s always about good food, great company, and plenty of laughs. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At Hook & Reel, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Bartender at Hook & Reel, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.

• Answer guest questions regarding the menu and Hook & Reel brand.

• Provide accurate information regarding menu, pricing, hours, promotions, and policies.

• Consistently create drinks to make sure that each guest receives the same quality of beverage both alcoholic and non-alcoholic.

• Assist with side work and opening/closing tasks.

• Clean and organize the bar to ensure that sightlines remain clear.

• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.

• Inform management of special requests or guest concerns.

• Maintain a positive, energetic, and hospitality-focused attitude at all times.

• Multi-task and balance between bar and dining room orders.

• Demonstrate knowledge of classic cocktails in order to properly execute guests’ drink orders.

• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.

• Thank guests as they leave and invite them to return.

• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).

• Ability to lift and carry up to 25–50 pounds.

• Frequent bending, reaching, and repetitive movements in a fast-paced environment.

• Ability to work in varying conditions, including heat, cold, and noise.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• 1+ years of bartending experience.

• Hold a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards (where applicable).

• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards (where applicable).

• Point-of-Sale systems experience preferred.

• Strong communication and a passion for delivering world-class service at every touchpoint.

• Work well under pressure.