Bartender

Tavistock Restaurant Collection; Massachusetts; On-site; USD 30,000 - 40,000; Full time

Job summary

A renowned restaurant group in Massachusetts is seeking a Bartender to provide exceptional hospitality to guests at Joe’s American Bar & Grill. The role involves preparing beverages, addressing guest inquiries, and maintaining high cleanliness standards. Ideal candidates will possess strong communication skills and prior experience in a hospitality environment. Successful team players who adapt easily to changing situations will thrive in this position. Competitive pay and opportunities for growth await the right individual.

Qualifications

• Must be able to communicate in English proficiently.
• Previous hospitality experience is preferred.
• Must meet the legal minimum age to serve alcoholic beverages.

Responsibilities

• Deliver memorable hospitality with genuine connections.
• Prepare and serve drinks according to recipes.
• Handle guest complaints and process payments.

Skills

Adaptability & Flexibility

Attention to Detail

Communication

Confidence

Customer Focus

Initiative

Problem Solving

Teamwork

Education

High School diploma

Tools

Point of Sale (POS) system

Job description

JOE'S AMERICAN BAR & GRILL - WATERFRONT

Located just steps from Faneuil Hall, Joe’s American Bar & Grill offers the best views of Boston Harbor amidst some of the city’s most beloved landmarks. From our kitchen to your table, our meals are made from scratch and served with a smile, whether you dine al fresco on our patio or in the comfort of our dining room.

POSITION SUMMARY

The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages made to our standards in a timely manner.

ESSENTIAL FUNCTIONS

• Maintain proper grooming and uniform standards
• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
• Presents the best we have to offer, never selling the guest anything
• Prepares drink orders for guests and servers according to recipes in a timely manner
• Execute beverage tray service & Answer guest questions regarding food and beverage offerings
• Adhere to all alcohol awareness procedures
• Handle guest complaints professionally and alert a manager immediately
• Process payments and handle cash professionally and accurately
• Communicate with managers and hosts regarding table availability and key table updates
• Follow up with guests about their meal and dining experience to ensure great guest satisfaction
• Maintain a high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Requirements

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: Experience using a Point of Sale (POS) system

Certificates & Licenses: N/A

Other Requirements: Must meet the local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time