Bartender

Tavistock Restaurant Collection; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality group in the United States is seeking a Bartender to deliver exceptional service and prepare beverages. You will be responsible for creating memorable experiences for guests, maintaining cleanliness, and communicating effectively with the team. The ideal candidate should have a high school diploma, previous hospitality experience, and proficiency in using a Point of Sale system. This role requires commitment to excellent service and teamwork in a dynamic environment.

Qualifications

• Ability to communicate effectively in English.
• Previous hospitality experience preferred.
• Coordination skills for serving multiple drinks and plates.

Responsibilities

• Deliver memorable hospitality with genuine connections.
• Prepare beverages according to standards in a timely manner.
• Maintain cleanliness and sanitation in the work area.

Skills

Customer Focus

Adaptability & Flexibility

Attention to Detail

Communication

Initiative

Problem Solving

Teamwork

Education

High School diploma

Tools

Point of Sale (POS) system

Job description

Description

POSITION SUMMARY

The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages made to our standards in a timely manner.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Maintain proper grooming and uniform standards
• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
• Presents the best we have to offer, never selling the guest anything
• Prepares drink orders for guests and servers according to recipes in a timely manner
• Execute beverage tray service Answer guest questions regarding food and beverage offerings
• Adhere to all alcohol awareness procedures
• Handle guest complaints professionally and alert a manager immediately
• Process payments and handle cash professionally and accurately
• Communicate with managers and hosts regarding table availability and key table updates
• Follow up with guests about their meal and dining experience to ensure great guest satisfaction
• Maintain a high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS

Competency Statement(s)

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: Experience using a Point of Sale (POS) system

Certificates & Licenses: N/A

Other Requirements: Must meet the local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time