Bartender

Tavistock Restaurant Collection; Wayland (MA); On-site; USD 33,480 - 50,220; Full time

Benefits offered by this job

Competitive pay including tips

Professional and friendly work environment

Opportunities for growth and advancement

Discounts on food and beverages

Job summary

Coach Grill in Wayland, MA, is seeking a talented Bartender with a passion for crafting exceptional drinks and providing memorable hospitality. Join a team that emphasizes professionalism, teamwork, and a friendly environment, while enjoying competitive pay, opportunities for growth, and discounts on food and beverages.

Qualifications

• Previous hospitality experience preferred.
• Must meet local, legal minimum age requirement to serve alcoholic beverages.
• Ability to speak, read, and write in English.

Responsibilities

• Deliver genuine hospitality and establish connections with guests.
• Prepare drink orders accurately and in a timely manner.
• Maintain cleanliness and sanitation standards.

Skills

Communication

Attention to Detail

Customer Focus

Teamwork

Education

High School Diploma

Tools

Point of Sale (POS) system

Job description

Description

Are you a skilled mixologist with a passion for crafting exceptional drinks? Coach Grill in Wayland, MA, is seeking a talented and personable Bartender to join our team!

About Coach Grill: Coach Grill has been a staple of upscale dining in Wayland, MA, for decades, blending New England charm with the sophistication of a classic American steakhouse. Our bar is an integral part of our dining experience, offering expertly crafted cocktails, an extensive wine list, and top-tier spirits. We pride ourselves on delivering impeccable service in a welcoming yet refined atmosphere.

What We Offer:

• Competitive pay, including tips
• A professional and friendly work environment
• Opportunities for growth and advancement within the restaurant
• Discounts on food and beverages

POSITION SUMMARY

The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages made to our standards in a timely manner.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Maintain proper grooming and uniform standards
• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
• Presents the best we have to offer, never selling the guest anything
• Prepares drink orders for guests and servers according to recipes in a timely manner
• Execute beverage tray service Answer guest questions regarding food and beverage offerings
• Adhere to all alcohol awareness procedures
• Handle guest complaints professionally and alert a manager immediately
• Process payments and handle cash professionally and accurately
• Communicate with managers and hosts regarding table availability and key table updates
• Follow up with guests about their meal and dining experience to ensure great guest satisfaction
• Maintain a high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS

Competency Statement(s)

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: Experience using a Point of Sale (POS) system

Certificates & Licenses: N/A

Other Requirements: Must meet the local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time