Bartender

The Longboard [St. Thomas]; Charlotte Amalie (United States Virgin Islands); On-site; USD 40,000 - 60,000; Full time

Job summary

The Longboard St. Thomas is seeking an experienced bartender to join our vibrant team. You will guide guests through the beverage journey, delivering fast, friendly service while maintaining high standards of quality and presentation.

We value quick thinking, strong communication, and teamwork in a lively, high-energy environment. Join us to help create memorable experiences in a relaxed coastal setting with a focus on hospitality and guest delight.

Qualifications

• Minimum 2 years of bartending experience in a high-volume environment.
• Strong beverage knowledge and a passion for hospitality.
• Receptive to constructive criticism and performance feedback.
• Ability to think quickly and adapt in a busy setting.
• Excellent communication and interpersonal skills.
• Strong work ethic and collaborative attitude.

Responsibilities

• Curate the guest’s journey from first sip to final bite.
• Deliver fast, friendly, and thoughtful service to create regulars.
• Explain ingredients, sourcing, and preparation to guests.
• Maintain a clean, organized bar and comply with health regulations.
• Operate the POS efficiently for orders and payments.
• Collaborate with team to ensure smooth service during rushes.
• Ensure accurate billing and payment processing.

Skills

Bartending

High-volume service

Communication

Team collaboration

Tools

POS Systems

Job description

THE ATMOSPHERE

The Longboard St. Thomas is the third iteration of our celebrated coastal dining concept that originally opened on St. John in the US Virgin Islands in 2015. Like its flagship, the STT location offers innovative and refined seafood-forward island flare and a lively bar program featuring Caribbean-inspired craft cocktails. The laid-back lifestyles of St. Thomas and St. John mesh perfectly to create a relaxed, coastal vibe in a vibrant setting. Our restaurants are more than places to eat— they’re destinations to experience. We bring the vibes, the views, and the hospitality to match.

THE IDEAL MATCH

The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists in getting the job done, and enjoys working alongside a large team to improve performance and increase retention. Vibe check: We’re hiring bartenders who are equal parts drink experts and crowd-pleasers. Think fast, friendly, and focused—upholding our standards while keeping up with a high-volume rush. Our bartenders are representatives of the restaurant to guests. Bartenders are responsible for assembling and serving all beverages while guiding guests through the
Longboard experience.

BALANCED HOSPITALITY

The Longboard St. Thomas brings a fresh, vibrant take on coastal Caribbean dining—where tropical, casual vibes meet elevated experiences. Our restaurants are destinations that blend music, sunshine, island flavors, and top-tier hospitality into unforgettable moments. We’re laid-back but dialed-in. Professional but never stuffy. Every guest is welcomed like family— and we take that seriously.

KEY ACCOUNTABILITIES

• Curate the vibe. You’re the director of the guest’s entire journey from the first sip to the final bite.
• Bring the energy. Deliver fast, friendly, and deeply thoughtful service that makes guests feel like regulars on day one. You own their dining experience.
• Speak fluently on ingredients, sourcing, and preparation to confidently guide guest selections.
• Nail the fundamentals. Uphold our service playbook to keep the quality high and the experience seamless.
• Precision pouring. Every pour, shake, and garnish should be an exact specification for guaranteed consistency across the board.
• Represent Ballast standards. Ensure every drink served is a benchmark for quality and presentation.
• Pour responsibly and always maintain a safe environment.
• Collaborate effortlessly with your colleagues. Support the floor team by ensuring quick and seamless drink delivery across all dining room areas.
• Navigate the POS efficiently and accurately for swift order and payment processing.
• Prioritize timing and accuracy. Get orders to the table fast, and do a quick vibe check to ensure everyone is loving it. Check in with your guests early and often.
• Keep your station dialed in - a clean bar is an efficient bar. Maintain a highly organized, clean, and polished bar throughout your shift. Take ownership of health department regulations and always keep it pristine.
• Deliver accurate billing and swift payment processing to close the guest experience on a high note.
• Prioritize professional, respectful, and open communication with all team members.
• Partner with management promptly to resolve any guest feedback or operational challenges.
• Stay ahead of the rush. Prep your garnishes, ice, and syrups so you’re never caught off guard during service.
• Show up to show out. Look sharp, follow the dress code, and bring your best self to every shift.
  

ROLE REQUIREMENTS

• Minimum 2 years of bartending experience in a high-volume environment.
• Strong beverage knowledge and a passion for the service industry.
• Receptive to constructive criticism and performance feedback.
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
• Excellent communication and interpersonal skills.
• Must possess exceptional work ethic, strong attention to detail, and a collaborative attitude.
  

OUR DNA

At our core, we live by values that shape every interaction, decision, and experience. We offer competitive pay and a culture that values growth. From day one, we’re committed to your personal and professional development through hands‑on experience, ongoing training, and clear opportunities to advance. At Ballast Hospitality, when you grow, we grow.

• Integrity is everything. Without it, nothing else matters. We lead with honesty, accountability, and trust. Always doing the right thing, even when no one’s watching.
• We invest in growth. Continuous training and development aren’t extras; they’re essential to our shared success. We see ongoing learning and development as an investment, not just in our team, but in our future.
• Creativity drives innovation. Innovation starts with imagination. We embrace fresh ideas and bold thinking to stay ahead and stand out.
• Happy teams serve better. A happy, supported, and professional team creates the kind of guest experience that sets us apart and empowers us to deliver exceptional experiences.
• We deliver legendary service. The kind of personalized care that turns moments into memories, experiences guests can’t forget, and rave about long after they leave.
• Work hard, stay sharp, and have fun. We bring passion and professionalism to everything we do while keeping it light, positive, and full of energy. Excellence and enjoyment go hand-in-hand.

EQUAL OPPORTUNITY EMPLOYER | COME AS YOU ARE

At The Longboard St. Thomas, we believe great hospitality starts with great people, and that means all people. We don’t care what you look like, where you’re from, who you love, or how you identify. If you have good energy and a passion for making people feel welcome, you’ve got a spot on our team. No judgment. No discrimination. Just good vibes and equal opportunity for all.

READY TO SET THE VIBE?

At The Longboard, we believe our team is the heart of everything we do. If you’re a passionate hospitality-driven leader with a creative eye and ready to help shape the experience at one of St. Thomas’s most exciting destinations— thisis your moment.

Join Ballast Hospitality in creating standout dining experiences that celebrate sunshine, culture, and connection— one guest at a time. We look forward to meeting you!