Barista Supervisor: Lead Coffee Team & Service

Town Pump Company; Three Forks (MT); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flex Spending Accounts

Paid Time Off

Education Reimbursement

Job summary

Town Pump is seeking a motivated Store Barista Supervisor to oversee daily coffee counter operations and staff. You will ensure sales, product quality, and service standards while managing shifts and cash handling in a fast-paced environment.

You will train and supervise team members, uphold safety procedures, and build strong customer relationships, all while maintaining cleanliness and shop presentation across the store.

Qualifications

• Experience supervising store staff and delegating tasks.
• Excellent customer service and communication skills.
• Ability to operate a POS system and handle cash accurately.
• Knowledge of health and safety standards is a plus.

Responsibilities

• Oversee daily coffee counter operations and staff.
• Ensure store meets company standards in sales, staffing, product quality, and operations.
• Remain calm under pressure and handle busy periods.
• Motivate, train, schedule, and supervise staff.
• Provide exceptional customer service and wait on customers.
• Fulfilling food and beverage orders following recipes.
• Operate a computerized cash register and process payments.
• Stock shelves, supplies, and the cooler.
• Clean and maintain counters and store areas, including restrooms and deli area.
• Build relationships with customers and assist with merchandise location.
• Complete shift paperwork accurately.
• Use fire extinguisher and safety equipment as needed.
• Detect shoplifters and report concerns to management.
• Follow vendor check-in procedures and restocking guidance.
• Listen and resolve customer complaints.
• Consult price book and safety manual; maintain restroom logs.
• Inform store manager of issues affecting operations.
• Answer and screen telephone calls properly.
• Maintain seating areas, parking, windows, and sidewalks; snow removal seasonally.

Skills

Staff supervision

Customer service

Sales

Cash handling

Education

High school diploma

Tools

POS system

Job description

Town Pump is seeking a motivated Store Barista Supervisor to oversee daily coffee counter operations and staff. You will ensure sales, product quality, and service standards while managing shifts and cash handling in a fast-paced environment.

You will train and supervise team members, uphold safety procedures, and build strong customer relationships, all while maintaining cleanliness and shop presentation across the store.