$18.50/hr +TIPS, Barista Supervisor

Town Pump Company; Three Forks (MT); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flex Spending Accounts

Paid Time Off

Education Reimbursement

Job summary

Town Pump is seeking a motivated Store Barista Supervisor to oversee daily coffee counter operations and staff. You will ensure sales, product quality, and service standards while managing shifts and cash handling in a fast-paced environment.

You will train and supervise team members, uphold safety procedures, and build strong customer relationships, all while maintaining cleanliness and shop presentation across the store.

Qualifications

• Experience supervising store staff and delegating tasks.
• Excellent customer service and communication skills.
• Ability to operate a POS system and handle cash accurately.
• Knowledge of health and safety standards is a plus.

Responsibilities

• Oversee daily coffee counter operations and staff.
• Ensure store meets company standards in sales, staffing, product quality, and operations.
• Remain calm under pressure and handle busy periods.
• Motivate, train, schedule, and supervise staff.
• Provide exceptional customer service and wait on customers.
• Fulfilling food and beverage orders following recipes.
• Operate a computerized cash register and process payments.
• Stock shelves, supplies, and the cooler.
• Clean and maintain counters and store areas, including restrooms and deli area.
• Build relationships with customers and assist with merchandise location.
• Complete shift paperwork accurately.
• Use fire extinguisher and safety equipment as needed.
• Detect shoplifters and report concerns to management.
• Follow vendor check-in procedures and restocking guidance.
• Listen and resolve customer complaints.
• Consult price book and safety manual; maintain restroom logs.
• Inform store manager of issues affecting operations.
• Answer and screen telephone calls properly.
• Maintain seating areas, parking, windows, and sidewalks; snow removal seasonally.

Skills

Staff supervision

Customer service

Sales

Cash handling

Education

High school diploma

Tools

POS system

Job description

Town Pump is looking for a motivated and outgoing Store Barista Supervisor to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth.

As a Barista Supervisor, You Will

• Oversee the daily operations of the STONE HOUSE COFFEE SHOTS counters.
• Assure that STONE HOUSE COFFEE SHOTS meets company standards in sales, staffing, product quality, visual merchandising, and operations.
• Remain calm under pressure.
• Motivate, train, schedule, and oversee staff.
• Wait on the public and provide exceptional customer service.
• Fulfill customer orders for food and beverage items by following STONE HOUSE COFFEE SHOTS recipes for espressos, lattes, frappes, and coffee combinations.
• Work effectively in a fast-paced environment.
• Operate a computerized cash register, giving correct change, and scanning credit cards and checks.
• Stock shelves, supplies, and the cooler.
• Clean and maintain the coffee counter and other areas of the store (including restrooms and deli area).
• Build a relationship with customers, suggesting products, and assisting customers with merchandise location.
• Complete shift paperwork accurately and effectively.
• Use a fire extinguisher and other safety equipment as needed.
• Detect shoplifters.
• Follow vendor check-in procedures.
• Listen and resolve customer complaints.
• Utilize the price book, safety manual, and store restroom logs.
• Advise store manager of any situation or policy violations having an adverse effect on store operation performance.
• Answer and screen telephone calls properly.
• Maintain STONE HOUSE COFFEE SHOTS, customer seating areas, parking, exterior windows, and sidewalks, including shoveling (seasonal).

Town Pump offers many outstanding benefits including 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.