Barista-Starbucks-Silver Legacy

Caesars Entertainment; Reno (NV); On-site; USD 26,000 - 36,000; Full time

Job summary

Caesars Entertainment is hiring for a guest service-focused position in Reno, NV. The role emphasizes prompt service, quality beverages, and maintaining a clean, welcoming environment for guests.

Responsibilities include following health, safety and sanitation guidelines, delivering legendary service, assisting with training, and maintaining professional behavior during busy periods. Flexibility for various shifts is expected.

Qualifications

• Ability to learn quickly and carry out oral and written instructions in English.
• Strong interpersonal skills and ability to work as part of a team.
• Ability to understand and comply with company rules, procedures and policies.
• Ability to read, write and communicate verbally in English.

Responsibilities

• Provides guests with prompt service, quality beverages and products.
• Maintains a clean and comfortable environment.
• Delivers legendary guest service with a guest-first attitude.
• Maintains a calm demeanor during high volume periods and follows cash handling procedures.
• Assists training of new team members with constructive coaching.

Skills

Customer service

Interpersonal skills

English proficiency

Safety compliance

Education

High School diploma or equivalent

Job description

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Provides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment.

How You Will Create the Extraordinary

Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards

Follows health, safety and sanitation guidelines for all products

Delivers legendary guest service to all guests by acting with a guest comes first attitude and connecting with the guest

Discovers and responds to guests’ needs

Maintains a clean and organized workspace to enable co-workers to locate resources and product

Follows operational policies and procedures, including those for cash handling, safety and security

Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed

Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for other team members

Utilizes proper procedures and documentation for transactions

Ensures bank is counted and balanced with cage

Completes cash turn-in sheets, etc., and distributes accordingly

Exemplify our core values, family style service, our mission and vision

Exemplify our DEI (diversity, equity, inclusion) culture

Performs other job-related duties as assigned

What You Will Need

• Ability to learn quickly, understand and carry out oral and written instructions in English
• Strong interpersonal skills, ability to work as part of a team and ability to build relationships
• Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, write and communicate verbally in English.
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

Work is performed in an area, which may be unusually hot, cold, noisy and smoky, may encounter slippery surfaces

Work may be performed in small areas having a 2-ft. access

Work entails use of solvents/oils and chemicals

Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment

Constant contact with staff and guests

May be subject to smoking environment and moderate noise

Requires seldom bending and reaching in areas from floor level to 6 ft. high, balancing, transporting, pushing, pulling and maneuvering carts weighing up to 75 lbs., lifting/carrying of up to 75 lbs.

Frequent standing, repetitive use of both hands to include light grasping, eye/hand coordination and manual dexterity

Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs

Requires normal vision and hearing

Requires the ability to distinguish letters, numbers and symbols, perform simple tasks, simple reading, writing and math skills, clerical functions, compile information, work with precision, follow instructions, meet time requirements, memorize, problem solve and use independent judgment

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN We believe in delivering family-style service- an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 87440
• Job Category Food and Beverage & Culinary