Barista/Server | The Hart and The Hunter

Ontario Trillium Foundation; Los Angeles (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Palisociety\'s Hart and The Hunter is seeking a Barista/Server to craft espresso drinks and deliver a warm, welcoming guest experience at Palihotel Melrose. You’ll be the upbeat, detail-oriented presence guests remember.

You will take orders, learn our service steps, prep beverages, adjust flavors to guest preferences, and keep the coffee bar and side areas organized and stocked. Collaborate with restaurant and hotel teams to communicate guest feedback, ensure health and safety, and support

Qualifications

• Attention to detail, speed, and accuracy with the ability to prioritize and complete tasks.
• A clear thinker who stays calm under pressure and collaborates with a team.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Create a warm, welcoming guest experience, from greeting to farewell, turning first-time guests into regulars.
• Learn our steps of service, products, menu, and systems inside and out.
• Take orders, prepare espresso drinks, and serve coffee and other refreshments, adjusting milk, sugar, and shot ratios to guest preference.
• Keep the coffee bar and side-work areas restocked, replenished, prepped, and organized, working with the team to keep everything running smoothly.
• Communicate openly with restaurant managers on customer feedback, and collaborate with hotel staff so overnight guests know about our offerings and promotions.
• Comply with health and safety regulations, and accurately receive and process payments.

Skills

Attention to detail

Customer service

Team player

Flexibility

Job description

WHO WE ARE:

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

ABOUT THE HART AND THE HUNTER (Opening Soon):

Palihotel Melrose is a boutique hotel offering 33 intimate, fun, and comfortable guest rooms and a Lobby Lounge, and will soon be home again to The Hart and The Hunter restaurant, which has come full circle. Born in Los Angeles in 2012, it wandered north to Seattle, planted itself steps from world-famous Pike Place Market, where it's still a neighborhood staple known for elevated classics like our World-Famous Butter Biscuits, Chicken Pot Pie, and Pie à la Mode, and is now finding its way back home to Palihotel Melrose, right where it all started.

POSITION PROFILE:

The Barista/Server brings the coffee bar and floor service together at The Hart and The Hunter, preparing espresso drinks and refreshments while creating a warm, welcoming guest experience. You'll be the upbeat, detail-oriented presence guests remember.

THE TASK AT HAND:

• Create a warm, welcoming guest experience, from greeting to farewell, that turns first-time guests into regulars.

• Learn our steps of service, products, menu, and systems inside and out.

• Take orders, prepare espresso drinks, and serve coffee and other refreshments, gladly adjusting milk, sugar, and shot ratios to guest preference.

• Keep the coffee bar and side-work areas restocked, replenished, prepped, and organized, working with the team to keep everything running smoothly.

• Communicate openly with restaurant managers on customer feedback, and collaborate with hotel staff so overnight guests know about our offerings and promotions.

• Comply with health and safety regulations, and accurately receive and process payments.

WHAT WE'RE LOOKING FOR:

Required

• Attention to detail, speed, and accuracy, with the ability to prioritize, organize, and follow directions through to completion.

• A clear thinker who stays calm under pressure, resolves problems with good judgment, and works cohesively as part of a team.

• Flexible schedule, including weekends and holidays.

Preferred

• 1 year of related restaurant experience preferred.

Physical

• Ability to push, pull, or lift up to 30 lbs., and continuously stand, walk, and bend for an 8-hour shift.

WHAT'S IN IT FOR YOU:

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).

• Paid time off, holiday pay, and sick pay.

• Career advancement and professional development as we open new hotels and restaurants nationwide.

• Employee discounts across our entire portfolio (25 hotels and more to come!).