Barista/Server | ARRIVE Austin

ARRIVE by Palisociety; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

ARRIVE by Palisociety in Austin is seeking a Barista/Server to unite the coffee bar and floor service. You will prepare espresso drinks and refreshments while delivering a warm, guest-centered experience, creating memorable moments for both guests and locals.

Applicants should have a friendly, detail-oriented approach, the ability to multitask, and a flexible schedule to cover shifts. Training on service steps and menu knowledge is provided to support growth across our nationwide portfolio.

Qualifications

• Attention to detail, speed, and accuracy; prioritize, organize, and complete tasks.
• Clear thinker who stays calm under pressure, uses good judgment, and works well with others.
• Flexible schedule; ability to work a variety of shifts.

Responsibilities

• Create a warm, welcoming guest experience from greeting to farewell.
• Learn our steps of service, products, menu, and systems inside and out.
• Take orders, prepare espresso drinks, serve coffee and refreshments, adjust milk/sugar/shots to guest preference.
• Keep coffee bar and side-work areas restocked, prepped, and organized with the team.
• Communicate with managers on feedback and coordinate with hotel staff about promotions.
• Comply with health and safety regulations and process payments accurately.

Skills

Attention to detail

Speed

Teamwork

Flexible schedule

Job description

WHO WE ARE:

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

ABOUT ARRIVE AUSTIN:

Located in the heart of East Austin, ARRIVE Austin is the perfect neighborhood hotel for guests looking for a blend of modern luxury, local authenticity, and friendly hospitality. With meticulously designed rooms and three distinct dining outlets, ARRIVE Austin welcomes travelers and locals alike.

POSITION PROFILE:

The Barista/Server brings the coffee bar and floor service together at ARRIVE Austin, preparing espresso drinks and refreshments while creating a warm, welcoming guest experience. You'll be the upbeat, detail-oriented presence guests remember.

THE TASK AT HAND:

• Create a warm, welcoming guest experience, from greeting to farewell, that turns first-time guests into regulars.

• Learn our steps of service, products, menu, and systems inside and out.

• Take orders, prepare espresso drinks, serve coffee and other refreshments, gladly adjusting milk, sugar, and shot ratios to guest preference.

• Keep the coffee bar and side-work areas restocked, replenished, prepped, and organized, working with the team to keep everything running smoothly.

• Communicate openly with restaurant managers on customer feedback and collaborate with hotel staff so overnight guests know about our offerings and promotions.

• Comply with health and safety regulations and accurately receive and process payments.

WHAT WE'RE LOOKING FOR:

Required

• Attention to detail, speed, and accuracy, with the ability to prioritize, organize, and follow directions through to completion.

• A clear thinker who stays calm under pressure, resolves problems with good judgment, and works cohesively as part of a team.

• Flexible schedule, available to work a variety of shifts.

Preferred

• Minimum 1 year of restaurant experience preferred.

Physical

• Ability to push, pull, or lift up to 25 lbs., and continuously stand, walk, and bend for an 8-hour shift.

WHAT'S IN IT FOR YOU:

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).

• Paid time off, holiday pay, and sick pay.

• Career advancement and professional development as we open new hotels and restaurants nationwide.

• Employee discounts across our entire portfolio (25 hotels and more to come!).