Barista - PT

Barnes & Noble; Daytona Beach (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking enthusiastic café team members who are passionate about delivering exceptional customer experiences. In this dynamic role, you will engage with customers, recommend delicious handcrafted beverages, and maintain a welcoming café atmosphere. Your ability to multitask and communicate effectively will be essential as you work in a fast-paced environment. Join a team that values initiative, respect, and a positive attitude, and make a meaningful impact on customer satisfaction every day.

Qualifications

• Passionate about the products served and enjoys working with people.
• Well-organized, efficient, and able to multi-task effectively.

Responsibilities

• Deliver exceptional beverage service while maintaining a clean café environment.
• Engage with customers to provide tailored recommendations and support.

Skills

Customer Service

Problem Solving

Multi-tasking

Communication

Education

High School Diploma

Job description

What You Do

• Work on the café floor, which requires physical activity (e.g., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and on the sales floor when needed.
• Deliver the perfect beverage that exceeds customer expectations through engaging, building rapport, listening, and providing friendly, fast service with a tailored order-creating approach.
• Make relevant beverage and food recommendations to ensure an engaging experience that connects customers with the right products to meet their needs.
• Ensure the Café is welcoming to all customers by maintaining a stocked bake case and neatly displayed merchandise.
• Take pride in the Café by prioritizing a clean and tidy environment, recognizing that cleanliness affects the entire customer experience.
• Execute all operational standards correctly, in a timely manner, and in accordance with café standards, safety, and health codes.
• Protect company assets by adhering to processes and working efficiently to control waste and shrink.
• Recognize and offer help to both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Take initiative and continually grow and expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives as a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback openly.
• Be flexible and adaptable to an ever-changing environment.

Barnes & Noble, Inc., is an American bookseller.