Barista Pro: Craft Espresso & Exceptional Service

The Kroger Co.; Warren (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring for a coffee shop/customer service role in Warren, MI. You will create a welcoming environment, assist customers with product questions across departments, and support store goals through teamwork and efficient service.

Responsibilities include beverage preparation, transactions, product sampling, and maintaining freshness and accuracy in inventory. Training will cover safety guidelines and proper equipment use across the coffee shop.

Qualifications

• Excellent customer service skills.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated.
• Greet customers and answer questions about products in the department and store.
• Collaborate with colleagues to promote teamwork and achieve store goals.
• Prepare beverage selections to recipes and standards; handle transactions.
• Offer product samples and inform customers of coffee shop specials.
• Ensure fresh products and correct portion sizes; prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use equipment in coffee shop and inventory ingredients.
• Check product quality and review dates to ensure freshness.
• Operate espresso machine, blender, scale and steamer.
• Label, stock and inventory merchandise.
• Report discrepancies to department manager.
• Stay informed about ads and promotions; follow safety procedures.

Skills

Customer service

Teamwork

Cash handling

Job description

The Kroger Co. is hiring for a coffee shop/customer service role in Warren, MI. You will create a welcoming environment, assist customers with product questions across departments, and support store goals through teamwork and efficient service.

Responsibilities include beverage preparation, transactions, product sampling, and maintaining freshness and accuracy in inventory. Training will cover safety guidelines and proper equipment use across the coffee shop.