Barista – Craft Welcoming, Expert Coffee Experience

The Kroger Co.; Mansfield (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. is seeking a customer service focused team member for our store coffee shop in Mansfield, OH. You will assist customers, respond to questions, and help maintain a welcoming environment while following company standards.

Responsibilities include preparing beverages, offering samples, stocking, and ensuring product quality and safety in a fast-paced setting. The role emphasizes ethical service and community-friendly practices.

Qualifications

• Excellent customer service skills.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices.
• Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink

Skills

Excellent customer service

Job description

The Kroger Co. is seeking a customer service focused team member for our store coffee shop in Mansfield, OH. You will assist customers, respond to questions, and help maintain a welcoming environment while following company standards.

Responsibilities include preparing beverages, offering samples, stocking, and ensuring product quality and safety in a fast-paced setting. The role emphasizes ethical service and community-friendly practices.