Barista | On Call

Omni Hotels & Resorts; Austin (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Free Downtown Parking

Medical, Dental, Vision

Employee Discounts

Tuition Reimbursement

Job summary

Omni Hotels & Resorts is seeking a On Call Barista for the Omni Austin Hotel Downtown. The role involves providing exceptional service to guests, maintaining a clean coffee bar, and ensuring guest satisfaction. Candidates should have at least 1 year of customer service experience, be certified in TABC & Food Handling, and be able to manage high-pressure situations. Benefits include free downtown parking, medical coverage, and various employee discounts.

Qualifications

• Minimum 1 year of customer service experience, preferably in food/beverage or retail.
• Ability to handle stressful situations calmly.
• Physical ability to move/lift objects up to 50 pounds.

Responsibilities

• Provide quick, efficient, professional service to ensure guest satisfaction.
• Communicate effectively with guests and associates.
• Ensure workplace cleanliness and adhere to standards.

Skills

Customer service experience

Cash handling

TABC & Food Handler certified

Ability to work under stress

Communication skills

Tools

MICROS

Job description

Overview

Omni Austin Hotel Downtown offers the energy of Austin with a career built on purpose. Our hotel sits near the Live Music Capital of the World, steps from the 6th Street Entertainment District, the Texas State Capitol, and a vibrant local scene. Omni blends Texas charm with modern luxury to create a unique hospitality experience for guests and associates.

Our associates thrive in a dynamic environment with comprehensive training, mentorship, and opportunities for career growth. We foster a culture of respect, gratitude, and empowerment, encouraging team members to learn, grow, and advance within the company. If you are friendly, motivated, and passionate about creating memorable experiences, Omni Austin Hotel Downtown may be your perfect match.

Role

Join our Presidents House Coffee team as a Barista | On Call. Baristas are responsible for maintaining high standards by providing quick, efficient, and professional service to ensure guest satisfaction. They will restock merchandise, keep the coffee bar clean, and verify guest satisfaction.

Benefits

Omni Benefits Include

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long-Term Disability
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Account
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more
• Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

Responsibilities

• Communicate effectively with guests and associates
• Listen to, understand, and clarify concerns raised by co-workers and guests
• Remain professional in all situations
• Work well in stressful, high-pressure situations
• Adhere to proper uniform and grooming standards
• Ensure lobby public areas are maintained in liaison with housekeeping
• Assist with monthly inventory
• Maintain a clean workspace throughout the shift
• Follow proper procedure for accepting credit cards and checks
• Maintain a cash bank
• Verify guest room numbers for room charges
• Interact with other departments to ensure guest needs are satisfied
• Adhere to proper food handling procedures
• Demonstrate proper knowledge of equipment use and safety procedures

Qualifications

• Minimum 1 year of customer service experience; in food/beverage and/or retail environment preferred
• Previous cash handling and face-to-face customer service experience required
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations with a calm and welcoming demeanor
• Ability to work cohesively with co-workers within and outside of your department
• Ability to prioritize, organize, and follow up on guest requests in a fast-paced environment
• Must be TABC & Food Handler certified
• Must be able to work a variety of shifts, including weekends and holidays
• Physical ability to move, lift, carry, push, pull, and place objects up to 50 pounds; ability to stand or walk for extended periods

Equal Opportunity

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO poster is available as required by law. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to wages.

If you are interested in applying and need special assistance to apply for a posted position, please email: [e-mail]