Barista - Marketplace Cafe

Marc & Rose; Phoenix (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Arizona Grand Resort & Spa is seeking a friendly cafe team member to deliver warm hospitality at the Marketplace Cafe. You will be the first smiling face guests see, crafting quality beverages and guiding them through the menu with poise.

The role emphasizes guest connection, accuracy in cash handling, and supporting cafe operations throughout fast-paced shifts in a luxury resort environment.

Qualifications

• High school diploma preferred.
• Maricopa County Food Service Worker card and Arizona Title IV Alcohol Certification required.
• Prior food and beverage experience is a plus.
• Knowledge of menu offerings and basic computer skills is helpful.

Responsibilities

• Provide warm, attentive guest service at the Marketplace Cafe to create a memorable experience.
• Maintain accuracy in cash handling and invoicing, and ensure proper use of Micros POS.
• Monitor and manage inventory and support smooth cafe operations during shifts.
• Present a polished, professional appearance aligning with the resort’s upscale setting.

Skills

Guest service

Cash handling

POS systems

Attention to detail

Stamina

Education

High school diploma

Tools

Micros POS

Job description

Craft the Perfect Pour Beneath Arizona’s Endless Sky

Picture this: the sun rises over Phoenix’s South Mountain, casting a golden glow across the resort’s sprawling 20 acres — and you’re already at work creating something extraordinary. Not just coffee. An experience. A moment of warmth that turns a guest’s ordinary morning into the best part of their Arizona escape.

At Arizona Grand Resort & Spa, we don’t just serve beverages — we serve hospitality at its most artful. As the heartbeat of our Marketplace Cafe, you’ll be the first smile guests see and the reason they return tomorrow for another perfectly crafted cup.

Why This Opportunity Pours Differently

• Join a four-diamond resort where excellence isn’t a goal — it’s the standard.
• Work inside one of Phoenix’s most iconic properties, surrounded by desert views, luxury, and the energy of a world-class resort community.
• Be part of a team that values precision, warmth, and genuine connection over scripted service.
• Grow your craft in an environment where every detail — from the espresso grind to the guest greeting — matters.

What You’ll Bring to the Counter

• A natural warmth and knack for making every guest feel like a regular — even on their first visit.
• Sharp attention to detail, from inventory to invoicing to the perfect pour.
• Comfort operating point-of-sale systems like Micros and handling cash with accuracy and integrity.
• The stamina to stay energized through a fast-paced shift — standing, lifting, and moving with purpose.
• A presentation that matches the elegance of our surroundings.

The Fine Print, Simplified

• High school diploma preferred.
• Maricopa County Food Service Worker card and Arizona Title IV Alcohol Certification required.
• Prior food and beverage experience is a welcome plus.
• Working knowledge of menu offerings, phone etiquette, and basic computer skills.

Your Stage Awaits

This isn’t just a job behind a counter — it’s a front-row seat to Phoenix hospitality at its finest. Bring your passion for people, your eye for detail, and your love of a well-made cup of coffee. We’ll bring the rest: the sunshine, the scenery, and a team that feels like family.

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.