Barista Maestro: Craft Coffee & Memorable Guest Experiences

Gregorys Coffee; New York (NY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Gregorys Coffee is a family run company across New York known for putting people first and delivering an amazing guest experience. This role involves learning and maintaining standards, speaking knowledgeably about our coffee program, and delivering high-quality drinks in a fast-paced setting.

Responsibilities include operating espresso equipment and POS systems, restocking, opening/closing, perfecting latte art, and ensuring cleanliness and safety.

Qualifications

• Ability to read and interpret safety rules, operating instructions and manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Learn and maintain company standards and protocols.
• Understand and speak knowledgeably about the coffee program.
• Know and discuss all coffees served, including components, history, and brewing methods.
• Operate coffee brewing equipment, grinders, scales, timers, water towers, POS and mobile payments.
• Restock store areas including coffee bar and back rooms.
• Perform opening, closing, and mid-day tasks.
• Learn and perfect latte art.
• Maintain store cleanliness and order, including sweeping, mopping, drains, trash, surfaces and dishes.
• Provide guests with a memorable experience and take accurate orders.
• Resolve guest complaints with tact or escalate to leadership.
• Receive and sign for supplier orders and check deliveries for quality and accuracy.
• Record temperatures as required and work in high-volume, fast-paced environment.
• Maintain health department standards and keep pastry, condiment, merchandiser, grab-and-go and walk-in areas organized.
• Adhere to dress code and display a positive attitude toward coffee and customers.

Skills

Time management

Oral communication

Written communication

Professionalism

Hygiene

Collaboration

Education

DOH certificate preferred

Tools

Square POS

Timestation

Job description

Gregorys Coffee is a family run company across New York known for putting people first and delivering an amazing guest experience. This role involves learning and maintaining standards, speaking knowledgeably about our coffee program, and delivering high-quality drinks in a fast-paced setting.

Responsibilities include operating espresso equipment and POS systems, restocking, opening/closing, perfecting latte art, and ensuring cleanliness and safety.