Guest Experience Barista & Latte Art Expert

Gregorys - GC46 - Woodfield Mall; Schaumburg (IL); On-site; USD 16,531 - 24,796; Full time

Job summary

Gregorys - GC46 - Woodfield Mall is seeking dedicated baristas to provide exceptional guest experiences and uphold our coffee standards. This role involves operating coffee equipment, managing guest orders, and maintaining cleanliness in the store.

Ideal candidates will be passionate about coffee, have strong communication skills, and be able to work in a high-pressure environment. Full-time and part-time positions are available, and a preferred Department of Health and Mental Hygiene certificate is a plus.

Qualifications

• Ability to read and interpret safety rules and manuals.
• Ability to write routine reports and correspondence.
• Ability to perform basic math calculations.
• Ability to apply common sense understanding in problem-solving.

Responsibilities

• Learn and maintain company standards and protocols.
• Speak knowledgeably about the coffee program.
• Operate coffee brewing and POS equipment.
• Keep the store clean, stocked, and organized.
• Provide guests with a memorable experience.
• Manage guest complaints professionally.

Skills

Time management skills

Oral communication skills

Written communication skills

Professionalism skills

Basic hygiene

Compromise and collaboration

Education

Department of Health and Mental Hygiene certificate preferred

Tools

Square point of sale system

Timestation software

Job description

Gregorys - GC46 - Woodfield Mall is seeking dedicated baristas to provide exceptional guest experiences and uphold our coffee standards. This role involves operating coffee equipment, managing guest orders, and maintaining cleanliness in the store.

Ideal candidates will be passionate about coffee, have strong communication skills, and be able to work in a high-pressure environment. Full-time and part-time positions are available, and a preferred Department of Health and Mental Hygiene certificate is a plus.