Barista & Latte Art Specialist - Guest Experience

Gregorys Coffee - Summit NJ; Summit (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Gregorys Coffee in Summit, NJ is seeking friendly, dedicated baristas to join our team and deliver an amazing guest experience. You will learn our standards, operate espresso equipment, manage orders, maintain cleanliness, and participate in a fast-paced, high-volume store.

Previous customer service is a plus; training provided to ensure quality drinks and a welcoming atmosphere. We value teamwork, reliability, and a positive attitude as essential ingredients for success in a busy cafe

Qualifications

• Ability to read and interpret documents such as safety rules and procedures.
• Ability to calculate figures, discounts, percentages and volumes.
• Ability to apply common sense to carry out instructions and solve problems.

Responsibilities

• Learn and maintain company standards and protocols.
• Speak knowledgeably about the company and the coffee program.
• Speak about all coffees served, including components, history, and brewing.
• Operate espresso equipment, grinders, scales, and POS & mobile payments.
• Restock store areas and maintain cleanliness and organization.
• Take guest orders accurately and ensure complete orders.
• Resolve guest complaints with tact and professionalism or escalate as needed.
• Receive deliveries, check quality and accuracy, and record temperatures.
• Craft each drink with care in a high-volume environment.
• Adhere to health department standards and dress code.

Skills

Time management

Oral and written communication

Professionalism

Tools

Square POS

Timestation

Job description

Gregorys Coffee in Summit, NJ is seeking friendly, dedicated baristas to join our team and deliver an amazing guest experience. You will learn our standards, operate espresso equipment, manage orders, maintain cleanliness, and participate in a fast-paced, high-volume store.

Previous customer service is a plus; training provided to ensure quality drinks and a welcoming atmosphere. We value teamwork, reliability, and a positive attitude as essential ingredients for success in a busy cafe