Barista Lead

Aramark; Plano (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Barista Lead to create memorable experiences for customers through quality service and beverages. This dynamic role involves training staff, managing transactions, and ensuring a clean environment while adhering to food safety policies. The ideal candidate will have barista experience and strong customer service skills, making a positive impact on both employees and customers. Join a team that values skill development and a commitment to excellence in a fast-paced setting where your contributions matter.

Qualifications

• Experience as a successful barista required.
• Must be able to work independently with limited supervision.

Responsibilities

• Greet and assist customers while anticipating their needs.
• Train and guide staff in coffee and food preparation.
• Maintain clean and sanitary work area.

Skills

Customer Service

Cash Handling

Food Preparation

Basic Math Skills

Communication Skills

Education

Food Handling Certification

Tools

Register/POS System

Job description

The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.

Job Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, specialty beverages per brand standards
• Prepare and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
• May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions
• Count, organize and balance cash drawer, fill out the cashier slip and make deposits
• Adhere to Aramark’s cash handling policies and procedures
• Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab and go items, service ware and condiments
• Follow health, safety, and sanitation guidelines for all products

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Experience as a successful barista required
• Requires basic math & counting skills
• Experience in a supervisory or related role preferred
• Must be able to work independently with limited supervision
• Must follow required dress code as assigned
• Able to read and communicate in English and able to follow recipes
• Complete Food Handling Certification as required
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE)