Barista III – Elevate Guest Experience

Tapestry (Coach/Kate Spade); Central Valley (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is seeking a Barista to deliver exceptional customer experiences and drive store sales. You will represent the Coach brand with professionalism, learn our menu and heritage, and contribute to a high-energy, guest-focused environment.

This role requires strong customer service, ability to handle cash and food safety standards, and flexibility to work nights, weekends, and busy retail periods.

Qualifications

• Prior experience as a barista or in a café setting preferred.
• Experience in customer-facing roles and delegating tasks.
• Organizational skills and ability to work with food & beverage operating systems.
• Ability to meet store operating policies and standards, including food safety and cash handling.

Responsibilities

• Guest engagement: greet and assist guests warmly, creating memorable experiences.
• Product knowledge: maintain deep knowledge of menu, merchandise, and brand heritage.
• Selling skills: meet sales goals by promoting beverages, food, and merchandise; customize orders.
• Visual standards: support floor sets, replenishment, and visual merchandising.
• Operational excellence: maintain cleanliness, food safety standards; operate espresso machines, grinders, and ovens.
• Team collaboration: work closely with team members to solve problems and share selling strategies.

Skills

Guest engagement

Customer focus

Selling skills

Product knowledge

Team collaboration

Learning on the fly

Tools

Espresso machines

Grinders

Ovens

Job description

Coach is seeking a Barista to deliver exceptional customer experiences and drive store sales. You will represent the Coach brand with professionalism, learn our menu and heritage, and contribute to a high-energy, guest-focused environment.

This role requires strong customer service, ability to handle cash and food safety standards, and flexibility to work nights, weekends, and busy retail periods.