Barista Lead: Craft Beverages & Guest Experience

Tapestry (Coach/Kate Spade); Cabazon (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Barista to join our store team in a fast-paced retail environment. You will deliver exceptional guest experiences, promote beverages and merchandise, and uphold brand standards with enthusiasm.

Responsibilities include engaging guests, mastering our menu, handling transactions, and supporting store operations and visuals. Experience in coffee or cafe settings is preferred; flexibility for a varied schedule is required.

Qualifications

• Prior experience in customer-facing roles is preferred.
• Ability to greet guests warmly and provide friendly service.
• Knowledge of beverage, food, and Coach brand heritage is a plus.

Responsibilities

• Greet and assist guests warmly, creating memorable experiences.
• Maintain deep knowledge of menu, merchandise, and brand heritage.
• Promote beverages and merchandise to meet sales goals; tailor orders.
• Support floor sets, replenishment, and visual merchandising.
• Maintain cleanliness and food safety; operate espresso machines and ovens.
• Collaborate with team to share selling strategies.

Skills

Guest engagement

Customer service

Selling skills

Team collaboration

Product knowledge

Tools

Cash handling

Job description

Coach is seeking a Barista to join our store team in a fast-paced retail environment. You will deliver exceptional guest experiences, promote beverages and merchandise, and uphold brand standards with enthusiasm.

Responsibilities include engaging guests, mastering our menu, handling transactions, and supporting store operations and visuals. Experience in coffee or cafe settings is preferred; flexibility for a varied schedule is required.