Barista II - Starbucks

Hard Rock Hotel Cancun; Atlantic City (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Free meals

Free uniforms

Parking discounts

Annual discretionary bonus

Training and leadership development

Wellness programs

Employee resource groups

Recognition programs

Job summary

Starbucks in Atlantic City, NJ is seeking team members to deliver legendary customer service while upholding brand standards and ensuring a welcoming Third Place experience for guests.

You will maintain store cleanliness, follow safety and cash-handling procedures, and support training for new partners to reinforce strong performance and a positive team culture.

Qualifications

• Demonstrates strong customer service and communication skills.
• Upholds integrity and brand values in all interactions.
• Maintains composure in high-volume periods and unusual events.
• Supports training and coaching of new team members.

Responsibilities

• Provide legendary customer service and foster a welcoming environment.
• Maintain cleanliness and organization of the workspace.
• Follow cash handling, safety, and sanitation policies.
• Assist with training new partners and coaching teammates.

Skills

Customer service

Communication

Integrity

Calm under pressure

Team training

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains regular and punctual attendance
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Other duties as assigned.

BENEFITS INCLUDE:

• Medical, Time Off and Retirement benefits offered through Local Union Representation
• Free Meals
• Free Uniforms
• Free Parking Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs

Pay rate: $23.06

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!