Barista - Constant Grind Express

Hard Rock International; Bristol (TN); Sur place; USD 19 000 - 26 000; Plein temps

Résumé du poste

Hard Rock International is seeking a Barista to deliver an exceptional guest experience with prompt service, quality beverages, and a clean, welcoming environment.

You will learn Hard Rock’s service standards, manage cash with accuracy, and contribute to a fun, rock‑star team atmosphere in a high‑volume setting.

Qualifications

• High School Diploma or equivalent required.
• Strong guest service and communication skills.
• Ability to handle cash and balance transactions accurately.

Responsabilités

• Creates a positive atmosphere and builds guest relations.
• Provides information on Hard Rock services and facilities to guests.
• Quotes accurate wait times and maintains cash drawer balance.
• Maintains dining area cleanliness including bussing tables and sweeping floors.
• Performs duties regularly and attends meetings; flexible with tasks.

Connaissances

Guest service

Cash handling

English communication

Math skills

Formation

High School Diploma or equivalent

Description du poste

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits.

Job Description

POSITION SUMMARY:

The Barista is responsible for providing an exceptional guest experience by providing prompt service, quality beverages and products, and maintain a clean and comfortable environment. The Barista adheres to Hard Rock’s guiding Principles and Amplified Service Standards.

ESSENTIAL FUNCTIONS:

Creates a positive atmosphere. Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. Provides information on all aspects of Hard Rock services, and facilities to guests. Quotes accurate waiting times and handles waiting guests in accordance with Hard Rock’s service standards. Responsible for the pickup, countdown and return of cash bank from miscellaneous count. Maintains accurate cash balance and handles money in a secure manner according to established standards. Responsible for maintaining dining room cleanliness including bussing tables and sweeping floor. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned.

ADDITIONAL DUTIES:

High School Diploma or equivalent with a minimum of 6 months experience in high volume food service, or the equivalent combination of education and experience. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must possess basic math skills to include ability to add, subtract, multiply and divide specific to position responsibilities, balance cash drawer. Must have 10-key adding machine experience. Must be detail oriented. Must possess good guest service skills. Must be able to work in a smoking environment. Able to lift up to 25lbs.

DISCLAIMER:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

PAY RANGE:

$14 - $19/Hourly

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!