Barista - Constant Grind Express

Hard Rock Hotel Cancun; Bristol (TN); On-site; USD 19,000 - 26,000; Full time

Job summary

The Barista position at Hard Rock Hotel Cancun invites friendly, guest-focused individuals to join a dynamic hospitality team. You will provide prompt beverage service, maintain a clean environment, and uphold Hard Rock's service standards while engaging with guests.

Qualifications include at least a high school diploma and 6 months of experience in high-volume food service, with strong English communication and basic math skills.

Qualifications

• Must communicate effectively with guests in English.
• Must present an energetic, friendly image and professional appearance.
• Must have basic math and 10-key adding machine experience.
• Must be able to lift up to 25 lbs.

Responsibilities

• Provide prompt service and maintain a clean dining area.
• Quote accurate wait times and handle guest flow per standards.
• Balance cash drawer and handle cash securely.
• Attend meetings and perform duties as assigned.

Skills

English communication

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits.

Job Description

POSITION SUMMARY:

The Barista is responsible for providing an exceptional guest experience by providing prompt service, quality beverages and products, and maintain a clean and comfortable environment. The Barista adheres to Hard Rock’s guiding Principles and Amplified Service Standards.

ESSENTIAL FUNCTIONS:

Creates a positive atmosphere. Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. Provides information on all aspects of Hard Rock services, and facilities to guests. Quotes accurate waiting times and handles waiting guests in accordance with Hard Rock’s service standards. Responsible for the pickup, countdown and return of cash bank from miscellaneous count. Maintains accurate cash balance and handles money in a secure manner according to established standards. Responsible for maintaining dining room cleanliness including bussing tables and sweeping floor. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned.

ADDITIONAL DUTIES:

High School Diploma or equivalent with a minimum of 6 months experience in high volume food service, or the equivalent combination of education and experience. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must possess basic math skills to include ability to add, subtract, multiply and divide specific to position responsibilities, balance cash drawer. Must have 10-key adding machine experience. Must be detail oriented. Must possess good guest service skills. Must be able to work in a smoking environment. Able to lift up to 25lbs.

DISCLAIMER:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

PAY RANGE:

$14 - $19/Hourly

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!