Barista: Guest-First Service at Luxury Resort

Loews Hotels & Co; Tucson (AZ); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) & company match

Paid time off

Tuition reimbursement

Team member hotel rates

Complimentary meals

Golf discount

Volunteer opportunities

Job summary

Loews Ventana Canyon Resort in Tucson, AZ, seeks a friendly Barista to deliver high-quality beverages and attentive service in a fast-paced setting.

You will take accurate orders, handle payments, maintain clean work areas, restock supplies, and help with light food service and retail duties.

Join a team that values guest focus, teamwork, and ongoing training, with comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Cash-handling experience preferred.
• Basic computer and POS proficiency.
• Ability to stand for extended periods and work in a high-volume environment.

Responsibilities

• Greet guests in a warm, professional manner following Loews service standards.
• Accurately record guest orders and enter them into the POS system.
• Prepare and serve beverages and light food items, following recipes and timing guidelines.
• Present checks, process payments, and handle cash, cards, and room charges.
• Complete end-of-shift revenue reports and cash deposits per cashiering policies.
• Maintain accountability for cash and deposits; ensure accuracy of transactions.
• Keep service areas stocked, organized, and clean throughout shifts.
• Assist with retail item presentation, stocking, and sales when needed.
• Suggestively upsell menu items to enhance guest experience.
• Respond promptly to guest requests and ensure satisfaction.
• Assist with food/beverage preparation and maintain sanitation standards.

Skills

Customer service

Cash handling

POS proficiency

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Loews Ventana Canyon Resort in Tucson, AZ, seeks a friendly Barista to deliver high-quality beverages and attentive service in a fast-paced setting.

You will take accurate orders, handle payments, maintain clean work areas, restock supplies, and help with light food service and retail duties.

Join a team that values guest focus, teamwork, and ongoing training, with comprehensive benefits and opportunities for growth.