Barista & Guest Experience Specialist

Omni Hotels & Resorts; Tempe (AZ); On-site; USD 24,000 - 32,000; Full time

Job summary

Omni Tempe Hotel at ASU in Tempe, AZ is hiring a Barista to deliver quick, friendly service at our coffee bar and assist with daily duties.

You will greet guests, handle cash and card transactions, maintain a clean workstation, restock merchandise, and collaborate with housekeeping and other departments to ensure guest satisfaction.

Weekend and holiday shifts are required. Omni Tempe offers mentorship, growth opportunities, and a team-first environment.

Qualifications

• Minimum 1 year of customer service in food/beverage or retail.
• Previous coffee house and/or hotel experience preferred.
• Ability to input information accurately in MICROS.
• Ability to handle stressful situations with a calm, welcoming demeanor.
• Ability to work cohesively with coworkers across departments.
• Must work a variety of shifts, including weekends and holidays.
• Must be TABC & Food Handler certified.
• Must be able to stand for extended periods.

Responsibilities

• Communicate effectively with guests and associates.
• Listen, understand, and address guest concerns.
• Remain professional in all situations.
• Work well under stress in a fast-paced setting.
• Follow uniform and grooming standards.
• Keep lobby areas clean and coordinate with housekeeping.
• Assist with monthly inventory.
• Handle credit card and cash transactions accurately.
• Maintain a tidy workspace throughout shift.
• Verify room charges against guest accounts.
• Collaborate with other departments to meet guest needs.
• Adhere to proper food handling procedures.
• Operate and maintain equipment safely.

Skills

Customer service

Cash handling

MICROS input

Teamwork

Communication

Stress management

Tools

MICROS POS

Job description

Omni Tempe Hotel at ASU in Tempe, AZ is hiring a Barista to deliver quick, friendly service at our coffee bar and assist with daily duties.

You will greet guests, handle cash and card transactions, maintain a clean workstation, restock merchandise, and collaborate with housekeeping and other departments to ensure guest satisfaction.

Weekend and holiday shifts are required. Omni Tempe offers mentorship, growth opportunities, and a team-first environment.