Barista & Guest Experience Specialist

Virgin Hotels; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Virgin Hotels in Nashville is seeking team-oriented individuals to deliver exceptional food and beverage service with a welcoming, energetic attitude. You will take orders, prepare and serve coffee and drinks, and ensure guests have a memorable experience.

The role requires standing for long periods, maintaining cleanliness, and engaging with guests while adhering to safety and health standards. Previous barista or restaurant experience is preferred, with required certifications and a

Qualifications

• Two years’ experience as barista or food server in a full-service restaurant preferred.
• Must be able to stand and exert well-paced mobility for up to 6–8 hours; lift up to 15 lbs.
• Food Service Handler Card and TIPS certification valid for at least 6 months.

Responsibilities

• Take orders for and serve food and beverage items in a friendly, enthusiastic, and professional manner.
• Greet, communicate and converse with all guests; educate on menu items and differences between coffee beans and home brewing methods.
• Maintain a clean, organized coffee bar; stock supplies; ensure sanitation and safety standards.
• Enter items into the POS system and handle payments accurately; assist with table clearing and guest requests.

Skills

People person

English proficiency

Guest guidance

Cash handling

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Virgin Hotels in Nashville is seeking team-oriented individuals to deliver exceptional food and beverage service with a welcoming, energetic attitude. You will take orders, prepare and serve coffee and drinks, and ensure guests have a memorable experience.

The role requires standing for long periods, maintaining cleanliness, and engaging with guests while adhering to safety and health standards. Previous barista or restaurant experience is preferred, with required certifications and a