Lead Barista: Elevate Guest Experience & Cafe Operations

Margaritaville Hotel Nashville; Nashville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Starbucks in Nashville is seeking a friendly Barista to assist guests by preparing beverages and food, cashiering, stocking, and keeping the café clean while delivering exceptional service. This fast-paced role involves constant customer interaction and opening/closing duties.

You will set up, stock and maintain work areas, input orders into the cash register and Oracle system, take orders, process payments, and ensure appliances are operated correctly.

Qualifications

• Food/Beverage Service Worker Permit, where applicable.
• Read, write and speak English fluently.
• Prefer telephone skills experience.
• Display basic knowledge of operation of computers.
• Requires 6th grade math level.
• Requires 6th grade language level.
• Requires 8th grade reasoning level.
• Meet minimum age requirement of jurisdiction.
• Ability to communicate effectively with the public and other employees.
• No employee will pose a direct threat to the health/safety of self or others.
• Must have open availability 5:00am-5:00pm; will have 2 opening and 2 closing shifts per week.

Responsibilities

• Prepare food and beverages to standard recipes or customized for customers.
• Complete all accounting/financial transactions in accordance with hotel and Starbucks audit standards.
• Greet guests according to standards.
• Maintain work areas clean and organized.
• Report all unsafe conditions immediately.
• Use proper procedures for handling cash.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard.
• Answer the phone.
• Maintain cleanliness of coffee shop by wiping counters, organizing items.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
• Open and close as assigned.
• Attend required meetings.
• Complete other duties as assigned by supervisor to include cross training.

Skills

English fluency

Telephone skills

Basic computer knowledge

Math (6th grade)

Language (6th grade)

Reasoning (8th grade)

Communication with public

Availability 5:00am–5:00pm

Safety awareness

Tools

Oracle system

Cash register system

Job description

Starbucks in Nashville is seeking a friendly Barista to assist guests by preparing beverages and food, cashiering, stocking, and keeping the café clean while delivering exceptional service. This fast-paced role involves constant customer interaction and opening/closing duties.

You will set up, stock and maintain work areas, input orders into the cash register and Oracle system, take orders, process payments, and ensure appliances are operated correctly.