Barista & Guest Experience Specialist

Jackpot-Junction-Casino-Hotel; Morton (MN); On-site; USD 24,000 - 32,000; Full time

Job summary

Jackpot Junction Casino Hotel is seeking a versatile team member to assist in our retail and dining area. You will welcome guests, prepare beverages, and serve food while balancing cash register duties in a fast-paced, customer‑focused environment.

Float between cashier and barista roles, develop relationships with customers, and help maintain a clean, organized space. Prior barista or retail experience is helpful but not required; training and growth opportunities are available.

Qualifications

• Excellent communication and customer service skills.
• Strong problem solving abilities.
• Knowledge of basic retail operations.
• Able to work well under pressure in a fast-paced environment.
• Able to work well both individually and as part of a team.
• Self-motivated and dependable.
• Neat, professional appearance.

Responsibilities

• Welcome guests to the store.
• Prepare beverages and serve food products according to department policies and procedures.
• Develop personal, ongoing relationships with customers.
• Float between cashier, barista and other duties as needed.
• Manage cash drawer, and follow all cash handling policies and procedures.
• Stock and organize store as needed.
• Ensure dining area is clean, free of debris and well maintained.
• Assist with training new associates.
• Perform other duties and responsibilities as assigned.

Skills

Customer service

Communication

Problem solving

Retail operations

Teamwork

Job description

Jackpot Junction Casino Hotel is seeking a versatile team member to assist in our retail and dining area. You will welcome guests, prepare beverages, and serve food while balancing cash register duties in a fast-paced, customer‑focused environment.

Float between cashier and barista roles, develop relationships with customers, and help maintain a clean, organized space. Prior barista or retail experience is helpful but not required; training and growth opportunities are available.