Guest Experience Host & Cashier: Warm Seating, Smooth Service

Jackpot-Junction-Casino-Hotel; Morton (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

Jackpot Junction Casino Hotel in Morton, MN seeks a guest-focused team member for cash handling and service duties in the dining area. You will greet guests, seat them, and maintain knowledge of menus and Micros operations to ensure smooth seating and ordering flow.

Responsibilities include taking to-go orders, processing payments, light bookkeeping, and keeping dining areas clean. Strong communication, math, and sales skills are valued, with a friendly, professional demeanor and flexible hours.

Qualifications

• Excellent interpersonal and communication skills.
• Excellent cash handling and point-of-sales computer skills.
• Strong mathematical skills.
• Strong evaluative and decision-making skills.
• Strong organizational skills.
• Knowledge of suggestive sales techniques.
• Knowledge of menu and bar selections.
• Ability to work well and maintain composure under stressful conditions.
• Ability to maintain a warm, friendly, outgoing and energetic demeanor.
• Ability to maintain a neat, professional appearance.
• Ability to maintain a flexible schedule.

Responsibilities

• Greet and welcome guests in a warm, genuine manner.
• Seat guests in an organized pattern to ensure smooth flow of service.
• Maintain current knowledge of service procedures, menus, Micros operations and seating chart.
• Complete tasks for guests as requested to ensure their satisfaction.
• Take all to go orders via phone or in person.
• Collect payment from guests by utilizing Micros system.
• Perform light bookkeeping duties and cash stand housekeeping as required.
• Ensure upkeep of all menus and dining room supplies.
• Maintain cleanliness and sanitation of lobby and dining areas.
• Perform daily side work as required.
• Engage in light food preparation as needed.
• Utilize suggestive sales techniques as appropriate.
• Thank guests upon their departure, and invite them to return.
• Perform other duties and responsibilities as assigned.

Job description

Jackpot Junction Casino Hotel in Morton, MN seeks a guest-focused team member for cash handling and service duties in the dining area. You will greet guests, seat them, and maintain knowledge of menus and Micros operations to ensure smooth seating and ordering flow.

Responsibilities include taking to-go orders, processing payments, light bookkeeping, and keeping dining areas clean. Strong communication, math, and sales skills are valued, with a friendly, professional demeanor and flexible hours.