Barista & Guest Experience Specialist

Caribou Coffee; Mooresville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Mooresville, NC is seeking a Team Member to deliver day-making guest service and craft beverages to our standard. You will move between barista and greeter roles, assist with food prep, and contribute to a friendly, high-energy environment that reflects our core values.

We value reliability, a learner's mindset, and teamwork. This entry-level role offers growth opportunities, flexible scheduling, and a chance to be part of a team that serves the community with care.

Qualifications

• Must be at least 16 years of age.
• Ability to work a flexible schedule, including mornings, evenings, weekends, nights, and holidays as the coffeehouse needs.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day.
• Hand‑crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed.
• Takes orders and manages the cash drawer accurately, following cash‑handling, safety, and security standards.
• Keeps the coffeehouse clean, organized, and well‑stocked, meeting Caribou's operating standards for quality and safety.
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked.
• Makes recommendations to Guests grounded in real product knowledge, not just a script.
• Shows up for every scheduled shift on time and ready to go, maintaining reliable attendance.

Skills

Guest service

Customer service

Teamwork

Cash handling

Flexible schedule

Job description

Caribou Coffee in Mooresville, NC is seeking a Team Member to deliver day-making guest service and craft beverages to our standard. You will move between barista and greeter roles, assist with food prep, and contribute to a friendly, high-energy environment that reflects our core values.

We value reliability, a learner's mindset, and teamwork. This entry-level role offers growth opportunities, flexible scheduling, and a chance to be part of a team that serves the community with care.