Guest Experience Barista | Craft Coffee & Community

Bagel Brands; Monroe (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Caribou Coffee in Monroe, NC, seeks a Team Member to deliver exceptional guest service while crafting world‑class beverages and supporting the store team. You will follow standardized procedures, manage orders and cash, and help maintain a clean, welcoming environment for guests and coworkers alike.

The role emphasizes relationship building, proactive guest care, and living Caribou's core values to create 'day making' experiences for guests and the community.

Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Responsibilities

• Provides incredible Guest Service by developing ongoing relationships with guests.
• Hand-crafts beverages to order following Caribou SOPs.
• Heats, prepares, and serves food offerings to SOPs.
• Floats between barista and guest service and supports all team roles.
• Takes guest orders, manages cash and follows cash handling policies.
• Maintains cleanliness and organization in the store.
• Demonstrates core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.

Skills

Early mornings

Evenings

Holidays

Weekends

Guest service

Job description

Caribou Coffee in Monroe, NC, seeks a Team Member to deliver exceptional guest service while crafting world‑class beverages and supporting the store team. You will follow standardized procedures, manage orders and cash, and help maintain a clean, welcoming environment for guests and coworkers alike.

The role emphasizes relationship building, proactive guest care, and living Caribou's core values to create 'day making' experiences for guests and the community.