Barista & Guest Experience Retail Associate

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Hyatt Regency Coconut Point Resort & Spa is hiring a Retail Attendant for the Cool Beans Market & Ice Cream Shop. You will help guests with purchases, prepare coffee and ice cream, and keep the retail area welcoming and organized.

The ideal candidate brings energy, a guest-focused attitude, and comfort with a POS system. The role emphasizes high-quality hospitality and friendly service in a resort setting on Florida's southwest coast.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to provide outstanding guest service in a fast-paced environment.
• Comfortable operating a point-of-sale system and handling cash transactions.
• Flexible schedule availability, including weekends and holidays.

Responsibilities

• Greet guests warmly and provide a friendly, engaging shopping experience.
• Assist guests with purchases, food and beverage selections, and resort items.
• Prepare and serve coffee, baked goods, ice cream, and grab-and-go items.
• Operate the POS system and process transactions accurately.
• Maintain knowledge of store products and displays.
• Stock shelves and ensure attractive, maintained displays.
• Support inventory monitoring and replenishment.
• Maintain cleanliness and food safety standards in the retail space.

Skills

Communication skills

Interpersonal skills

POS & cash handling

Guest service in fast-paced env

Flexibility in schedule

Stamina to stand long hours

Tools

POS system

Job description

Hyatt Regency Coconut Point Resort & Spa is hiring a Retail Attendant for the Cool Beans Market & Ice Cream Shop. You will help guests with purchases, prepare coffee and ice cream, and keep the retail area welcoming and organized.

The ideal candidate brings energy, a guest-focused attitude, and comfort with a POS system. The role emphasizes high-quality hospitality and friendly service in a resort setting on Florida's southwest coast.