Barista & Guest Experience Champion

Caribou Coffee

New Ulm (MN)

On-site

USD 15,000 - 25,000

Full time

41 hours ago
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Benefits offered by this job

Employee Discount & Free Shift Drink
Flexible schedule
Growth Opportunities
Tips

Job summary

Caribou Coffee in New Ulm, Minnesota is seeking a Team Member to deliver exceptional guest service, craft hand-made beverages, and bring our Purpose and Values to life in every interaction.

No prior experience is required; you will learn on the job, work with a supportive team, and contribute to creating a welcoming culture. The role offers an energetic environment with growth opportunities and employee benefits.

Qualifications

  • Must be at least 16 years of age.
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
  • Excellent customer service mindset
  • Ability to thrive in a fast-paced environment
  • Passion for coffee, hospitality, and being part of a team

Responsibilities

  • Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
  • Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
  • Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
  • Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
  • Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
  • Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
  • Makes recommendations to Guests grounded in real product knowledge, not just a script
  • Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly
  • Takes direction from leaders and understands the team is balancing multiple priorities at once
  • Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance
  • Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
  • Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests
  • Approaches the role with a learner's mindset, always looking to sharpen skills and improve
  • Shows up as a dependable teammate, staying steady under pressure and asking for help when needed
  • Takes ownership of the impact they have on the people around them

Skills

Customer service
Flexible schedule
Fast-paced environment
Coffee passion

Job description

Caribou Coffee in New Ulm, Minnesota is seeking a Team Member to deliver exceptional guest service, craft hand-made beverages, and bring our Purpose and Values to life in every interaction.

No prior experience is required; you will learn on the job, work with a supportive team, and contribute to creating a welcoming culture. The role offers an energetic environment with growth opportunities and employee benefits.

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