Barista & Guest Experience Champion

Coffee & Bagel Brands

North Oaks (MN)

On-site

USD 15,000 - 26,000

Full time

5 days ago
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Benefits offered by this job

Employee Discount & Free Shift Drink
Flexible schedule
Growth Opportunities
Tips

Job summary

Caribou Coffee is hiring a Team Member in North Oaks, MN to deliver exceptional guest service and craft beverages. No prior experience required; be ready to learn and grow with a team that values hospitality and community.

Join us if you want to be yourself, contribute to a positive culture, and help create day-making experiences for guests while upholding our core values and standards.

Qualifications

  • Must be at least 16 years of age.
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs.
  • Excellent customer service mindset.
  • Ability to thrive in a fast-paced environment.
  • Passion for coffee, hospitality, and being part of a team.
  • Preferred: Restaurant, retail, or guest service experience.

Responsibilities

  • Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day.
  • Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
  • Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment.
  • Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards.
  • Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety.
  • Anticipates what's needed next for a Guest or a teammate and acts on it before being asked.
  • Mates recommendations to Guests grounded in real product knowledge, not just a script.
  • Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly.
  • Takes direction from leaders and understands the team is balancing multiple priorities at once.
  • Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance.
  • Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love.
  • Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests.
  • Approaches the role with a learner's mindset, always looking to sharpen skills and improve.
  • Shows up as a dependable teammate, staying steady under pressure and asking for help when needed.
  • Takes ownership of the impact they have on the people around them.

Skills

Customer service
Fast-paced environment
Hospitality
Team player
Flexible schedule
Coffee passion

Job description

Caribou Coffee is hiring a Team Member in North Oaks, MN to deliver exceptional guest service and craft beverages. No prior experience required; be ready to learn and grow with a team that values hospitality and community.

Join us if you want to be yourself, contribute to a positive culture, and help create day-making experiences for guests while upholding our core values and standards.

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