Barista & Guest Experience Specialist

Caribou Coffee; Brooklyn Park (MN); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Brooklyn Park, MN is seeking a Team Member to deliver day-making guest service, craft hand-crafted beverages to standard recipes, and bring our Purpose and Values to life in every interaction.

No prior experience is required; you’ll learn on shift and become part of a supportive team. We offer a employee discount, flexible schedule, growth opportunities, and tips as part of our compensation.

Qualifications

• Must be at least 16 years old.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day.
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Moves between barista, greeter, and other roles as needed during the shift.
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards.
• Keeps the coffeehouse clean, organized, and well-stocked, meeting operating standards for quality and safety.
• Anticipates needs for Guests or teammates and acts proactively.
• Makes product-based recommendations grounded in knowledge, not a script.

Skills

Customer service mindset

Flexible schedule

Fast-paced environment

Hospitality passion

Team player

Job description

Caribou Coffee in Brooklyn Park, MN is seeking a Team Member to deliver day-making guest service, craft hand-crafted beverages to standard recipes, and bring our Purpose and Values to life in every interaction.

No prior experience is required; you’ll learn on shift and become part of a supportive team. We offer a employee discount, flexible schedule, growth opportunities, and tips as part of our compensation.