Barista - Fast, Friendly Coffee Experience

Omni Hotels & Resorts; Franklintown (FL); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Omni Hotels & Resorts is seeking a Barista to provide quick, friendly service in a hotel setting. You will restock merchandise, keep the coffee bar clean, and help ensure guest satisfaction during each shift.

The role requires at least 1 year of customer service experience in food/beverage or retail, cash handling, and the ability to work weekends and holidays. Certification in TABC and Food Handling is required.

Qualifications

• Minimum 1 year customer service experience in food/beverage or retail.
• Experience with cash handling and face-to-face customer service.
• Ability to input information into MICROS accurately.
• Ability to work under stress with a calm, welcoming demeanor.
• Teamwork with other departments to meet guest needs.
• Availability to work weekends and holidays.
• Must be certified TABC & Food Handler.
• Must be able to lift up to 50 pounds.

Responsabilités

• Communicate effectively with guests and associates.
• Listen to and clarify guest concerns.
• Maintain professionalism in all situations.
• Work well in stressful, high-pressure situations.
• Adhere to uniform and grooming standards.
• Keep lobby public areas clean in liaison with housekeeping.
• Assist with monthly inventory.
• Maintain a clean workspace throughout shift.
• Process payments and manage cash bank.
• Verify guest room numbers for room charges.
• Collaborate with other departments to satisfy guest needs.
• Adhere to proper food handling procedures.
• Know equipment use and safety procedures.

Connaissances

Customer service

Cash handling

Effective communication

Professional demeanor

Team player

Attention to guest needs

Weekend/holiday availability

Formation

TABC certification

Food Handler certification

Outils

MICROS POS

Description du poste

Omni Hotels & Resorts is seeking a Barista to provide quick, friendly service in a hotel setting. You will restock merchandise, keep the coffee bar clean, and help ensure guest satisfaction during each shift.

The role requires at least 1 year of customer service experience in food/beverage or retail, cash handling, and the ability to work weekends and holidays. Certification in TABC and Food Handling is required.