Barista: Exceptional Coffee & Customer Service

Kroger; Atoka (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is hiring for a coffee shop/customer service role in Atoka, Tennessee. You will provide exceptional service in a safe, clean environment, answer questions, and promote products with fair pricing.

The role emphasizes teamwork and maintaining product quality while handling transactions and preparing beverages. Applicants should be able to work in a fast-paced setting, follow safety procedures, and collaborate with store associates to meet store goals.

Qualifications

• Excellent customer service skills.
• Ability to work cooperatively in a fast-paced environment.
• Willingness to collaborate with store associates to meet goals.

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering questions about products and department offerings.
• Maintain knowledge of department products and respond to questions with recommendations.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverages according to recipes and standards, handling transactions.
• Inform customers about coffee shop specials and samples.
• Ensure fresh products are available and portion sizes meet orders; prevent shrink.
• Suggest coffee shop items to customers based on preferences.
• Operate coffee shop equipment and label, stock, and inventory items.
• Check product quality and review sell-by dates; take corrective action when needed.
• Use equipment like espresso machines, blenders, scales, and steamers safely.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

Kroger is hiring for a coffee shop/customer service role in Atoka, Tennessee. You will provide exceptional service in a safe, clean environment, answer questions, and promote products with fair pricing.

The role emphasizes teamwork and maintaining product quality while handling transactions and preparing beverages. Applicants should be able to work in a fast-paced setting, follow safety procedures, and collaborate with store associates to meet store goals.