Barista: Craft Coffee & Guest Experience

Kroger; Suwanee (GA); On-site; USD 24,000 - 36,000; Part time

Job summary

Kroger is hiring for a customer service role in the coffee shop department. You will provide exceptional service, answer product questions, and prepare beverages to customer requests while ensuring safety and quality standards.

Responsibilities include advising customers, maintaining product knowledge, and collaborating with team members to meet store goals. Prior experience in a coffee shop or retail environment is a plus.

Qualifications

• Excellent customer service skills.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated by answering questions about products in the department and store.
• Gain knowledge of products in the department and respond to questions, making recommendations.
• Collaborate with associates and promote teamwork to achieve store goals.
• Prepare beverages to recipe and standards; tender transactions following company practices.
• Offer product samples and inform customers of coffee shop specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use coffee shop equipment according to guidelines; label and inventory ingredients.
• Check product quality and review sell-by dates.

Skills

Customer service

Job description

Kroger is hiring for a customer service role in the coffee shop department. You will provide exceptional service, answer product questions, and prepare beverages to customer requests while ensuring safety and quality standards.

Responsibilities include advising customers, maintaining product knowledge, and collaborating with team members to meet store goals. Prior experience in a coffee shop or retail environment is a plus.