Barista & Customer Experience Pro

The GIANT Company; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Full time

Job summary

The GIANT Company is seeking a team member to provide exceptional customer service in a fast-paced store environment. Responsibilities include taking and fulfilling purchases, demonstrating products, and maintaining high standards of quality and safety for food items.

You will work as part of a dedicated team, potentially handling barista duties and learning store procedures while contributing to a welcoming shopping experience for customers across our Pennsylvania locations.

Qualifications

• Barista or supervisory experience preferred.
• Authorized to work in the U.S.
• Valid identification.
• Must meet performance standards including regular attendance.
• Food handling certificate preferred; strong customer focus and interpersonal skills.

Responsibilities

• Provide exceptional customer service and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling as needed.
• Maintain high quality standards for products per company specs.
• Follow safe food handling practices and maintain cleanliness.
• Adhere to merchandising, stock rotation, and storage standards.
• Present a professional appearance during every shift.
• Support store profitability through proper cash handling and register use.
• Assist with inventory and stock control.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Barista experience

Supervisory experience

Customer service

Job description

The GIANT Company is seeking a team member to provide exceptional customer service in a fast-paced store environment. Responsibilities include taking and fulfilling purchases, demonstrating products, and maintaining high standards of quality and safety for food items.

You will work as part of a dedicated team, potentially handling barista duties and learning store procedures while contributing to a welcoming shopping experience for customers across our Pennsylvania locations.