Barista & Customer Experience Specialist

The GIANT Company; Harrisburg (Dauphin County); On-site; USD 17,000 - 22,000; Part time

Job summary

The GIANT Company in Harrisburg, PA is seeking a customer-focused retail teammate with barista experience to deliver friendly service, craft beverages, and ensure product quality.

You will work on shifts, connect with customers, maintain store standards, and contribute to store profitability while learning the brand standards at The GIANT Company.

Join a team that values care, teamwork, and community impact and grow with opportunities across our Pennsylvania stores.

Qualifications

• Preferable supervisory and/or barista experience.
• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet the company performance standards for the job including but not limited to regular attendance.
• Special skills: customer focused, strong interpersonal skills, and food handling certificate preferred.

Responsibilities

• Provide exceptional customer service: Welcome and connect with each customer; Effectively recommend products and accommodate purchases to enhance the customer experience; Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards: Only serve items that meet visual and product quality standards; Demonstrate knowledge and practice of safe food handling; Follow merchandising, stock, rotation, and storage standards; Present oneself in a clean professional manner during every shift.
• Contribute to Store Profitability: Follow proper cash handling procedures and register policies; Follow inventory and stock guidelines.
• Assume responsibility to learn and demonstrate knowledge as a barista: Responsible for self-initiated learning beyond the standard training program; Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Customer Service

Interpersonal Skills

Food Handling

Barista Experience

Job description

The GIANT Company in Harrisburg, PA is seeking a customer-focused retail teammate with barista experience to deliver friendly service, craft beverages, and ensure product quality.

You will work on shifts, connect with customers, maintain store standards, and contribute to store profitability while learning the brand standards at The GIANT Company.

Join a team that values care, teamwork, and community impact and grow with opportunities across our Pennsylvania stores.