Barista & Customer Experience Champion

The GIANT Company; Lancaster (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Job summary

The GIANT Company is seeking a store member at our Lancaster, PA location to deliver outstanding customer service, assist customers with product recommendations, and support barista duties. You will help ensure food safety, quality standards, and proper merchandising while engaging with teammates and customers throughout each shift.

Ideal candidates bring barista experience or supervisory capabilities, are authorized to work in the U.S., and can meet attendance and identification requirements.

Qualifications

• Preferable supervisory and/or barista experience.
• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet company performance standards including regular attendance.
• Special skills: customer focused, strong interpersonal skills, and food handling certificate preferred.

Responsibilities

• Provide exceptional customer service: Welcome and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards: Only serve items that meet visual and product quality standards.
• Demonstrate knowledge and practice of safe food handling.
• Follow merchandising, stock, rotation, and storage standards.
• Present oneself in a clean professional manner during every shift.
• Follow proper cash handling procedures and register policies.
• Follow inventory and stock guidelines.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Supervisory experience

Barista experience

Customer service

Interpersonal skills

Food handling

Job description

The GIANT Company is seeking a store member at our Lancaster, PA location to deliver outstanding customer service, assist customers with product recommendations, and support barista duties. You will help ensure food safety, quality standards, and proper merchandising while engaging with teammates and customers throughout each shift.

Ideal candidates bring barista experience or supervisory capabilities, are authorized to work in the U.S., and can meet attendance and identification requirements.