Barista & Customer Experience Champion

Giant Martin's; Willow Grove (PA); On-site; USD 21,000 - 25,000; Full time

Job summary

The GIANT Company in Willow Grove, PA is seeking team members for retail store positions. You will welcome customers, demonstrate products, and help drive store profitability while maintaining high standards of quality and safety.

This role emphasizes exceptional customer service, product sampling, and learning barista standards in a fast-paced environment. Join a team that values care, teamwork, and community, with opportunities to grow within a large regional retailer.

Qualifications

• Prior customer service experience preferred.
• Barista experience preferred.
• Must be authorized to work in the U.S. and have valid ID.
• Food handling certificate preferred.

Responsibilities

• Provide exceptional customer service.
• Welcome and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards; only serve items meeting standards.
• Demonstrate knowledge and practice of safe food handling.
• Follow merchandising, stock, rotation, and storage standards.
• Present oneself in a clean, professional manner during every shift.
• Contribute to store profitability by following cash handling procedures and register policies.
• Follow inventory and stock guidelines.
• Learn and demonstrate knowledge as a barista; engage in self-initiated learning beyond training.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Customer service

Interpersonal skills

Barista experience

Food handling knowledge

Job description

The GIANT Company in Willow Grove, PA is seeking team members for retail store positions. You will welcome customers, demonstrate products, and help drive store profitability while maintaining high standards of quality and safety.

This role emphasizes exceptional customer service, product sampling, and learning barista standards in a fast-paced environment. Join a team that values care, teamwork, and community, with opportunities to grow within a large regional retailer.